Aux 2 on 1604 broken

Hi

In Sept 2015 I bought a new Live 1604 on Amazon from a company called ELECTROMARKET

I think it's one of the nicest best spec'd mixers for the price - I have only used it about a dozen times, but have just noticed that Aux send 2 is now not working correctly.

I have to turn up the channel and master send to maximum just to get a low level amount of audio volume through...Aux 1 is fine ( as is Aux 3, although is post fade so no use for monitoring)

I know it's out of warranty - but is this a problem you know about - is it something that can be fixed easily/cheaply? 
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  • Hi Tony,

    Thanks for posting. Sorry you're having issues with your mixer. 

    It sounds like your product may need to be serviced.  Warranty and non-warranty claims are not handled here on the forum but I can point you in the right direction. Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alto Pro Audio Support Page.  Select Warranty or Service Inquiry from the drop down menu.

    or


    I hope this helps!  Let me know if you have any additional questions.  
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