Alto 2404 codec missing

I have an alto live 2404 cant seem to use the usb port the codec device does not show on the computer to connect to have tried two pc laptops and amac works with none of them am just searching for a spare usb cable in case but after that i am stuck
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  • Hi Paul.

    As you've probably figured: there is no driver for the Live desks. The Windows USB Audio driver is automatically installed when you plug the mixer in. So hopefully it's the cable. If not: I'd suspect the mixer (as it's highly unlikely that you have three different workstations with faulty setups / installations).

    Please do post if you find a solution i.e. always helps others that may encounter the same problem.

    Regards,

    Dale.
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  • Hi Paul, 

    Thanks for posting. 

    The Live 2404 is class-compliant and won't require any drivers to communicate with your computer. Check out this helpful guide below that will walk you through troubleshooting class-compliant devices to determine if your mixer is being properly recognized by your computer: 


    Let me know how this goes. 
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