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JPF - TS212 TREBLE ISSUE

During a party with 2 TS212 + 1 TS215S, the highs suddenly cut off 212. No way to find the treble. The two speakers were not bought at the same time and have only ten nights on the clock. The volume was 25% of the max power. How to explain the phenomenon? I'm disappointed because I was happy with this system !
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  • Hey FOUCHARD Jean-Philippe,

    Thanks for posting!

    I'm sorry to hear that! From your description it sounds like the HF drivers might need to be replaced. If this happened to two units simultaneously then it's possible that there was a power surge that damaged internal assembly. In any case, I recommend contacting the Support Team for further assistance in setting up a repair.

    Let me know if you have any questions!
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