I’m confused

Missing sound

My TSSUB18 doesn't want anymore. The green light is on. a bit sound is coming out for secounds, after this go to be total quiete, again after secounds the silence sound is comming back. i open, any looks nice , even no smelling or burned marks.
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  • Hello,

    Sorry you're having issues with your TS Sub 18. 

    It sounds like this may be hardware-related. Warranty and non-warranty claims are not handled here on the forum but I can point you in the right direction. Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alto Pro Audio Support Page.  Select Warranty or Service Inquiry from the drop down menu.

    or


    I hope this helps!  Let me know if you have any additional questions.  
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  • This reply was removed on 2018-01-31.
    see the change log