Servicing a ZMX862

Hello All,
I accidentally snapped off an RCA connector from my ZMX862 AUX Right output jack. I tried to open it up to remove the center pin but couldn't get into the
unit.The chassis screws don't seem to allow access. Any suggestions?
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this question
  • Hi Greg,

    Thanks for posting. It sounds like your product may need to be serviced.  Warranty and non-warranty claims are not handled here on the forum but I can point you in the right direction. Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alto Pro Audio Support Page.  Select Warranty or Service Inquiry from the drop down menu.


    I hope this helps!  Let me know if you have any additional questions.  
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