When I'm using my TS115A speaker, audio is coming from the top but not from the low woofer

I have a pair of TS115A Speakers and one one of them the sound is coming from the top but not the larger part on the bottom. Can you please advise?

Thank you
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this problem
  • Hello Kenny,

    Thanks for the post. I'd like to help! It sounds like you may need service your low frequency driver on your woofer. Warranty and non-warranty claims are not handled here on the forum but I can point you in the right direction to help you out! Here are a couple of options that you could choose from:

    • Submit a Warranty Claim or Service Inquiry with our Technical Support team by logging onto www.altoproaudio.com/support. Select Warranty Claim or Service Inquiry from the drop down menu.


    • For quicker support, call your nearest Support Office or International Distributor. If you’re going with your International Distributor, simply select your country to contact them.
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