I’m frustrated

TS215S Powered Sub Loses Power

2nd gig in a row where 1 of my 2 TS215S Subs just lost power. It was fine when the show started then I went to check on the sound and one side was down - top speaker had power but no signal since the sub was off. Replaced power cable with good known, checked power receptacle (good), checked fuse (not blown). It just wouldn't turn back on. It did the same thing at the last gig and I thought it might be the fuse but can't find any locally that are the same. Ideas?
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  • Hello,

    Thanks for posting. It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum but I can point you in the right direction. Here are a couple of options that you could choose from:

    Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alto Pro Audio Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    For quicker support, call your nearest Alto Pro Audio Support Office.

    I hope this helps! Let me know if you have any additional questions.
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