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I’m frustrated

TS315 ampli is clipping, cuts the subwoofer when put on high volume

My TS315 clips the subwoofer when on high volume. I put the volume around 11 o'clock on the back of the speaker. My master volume on my Live1202 is zeroed, but when I try to move up the volume on the channel to zero, the protection of the ampli is tipped on and it cuts the subwoofer. I tried to lower back the volume, the sub sound comes out but then when I move the volume up, it happens again. What to I need to do? when part of the ampli I should look at?
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