How Much is Amazon Webstore?

Hi,

I am receiving a lot of conflicting information about the actual cost of amazon webstore and I am wondering how much it really is.

Certain Amazon pages say "Free 3 month trial. After 3 months pay $39.99/mo. After 24 months pay $54.98/mo" and others say "Free 1 month trial". I know that there are other smaller fees to account for, but specifically, how long is the free trial and how much is the subscription fee thereafter.
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  • Also, I forgot to ask how much is the referral fee for apparel, 15%?

    Any help would be greatly appreciated.
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  • Greetings,

    I am sorry for any misunderstanding.

    The first concept that is important to understand is that you can sign up for multiple selling programs here at Amazon.com.

    Program 1 = Selling Directly on the Amazon.com website. This normally costs $39.99 per month. If you picked ONLY this option, we are offering 1 month free right now

    Program 2 = Selling on your own Webstore (outside of the Amazon.com site). This normally costs $24.99/month. If you picked ONLY this option, we are offering 1 month free right now.

    BUNDLE OPTION: If you sign up for both selling platforms at the same time you would get the best promotion. This means no monthly fees for the first 3 months. After the first 3 months you will start getting charged the $39.99 per month for Selling on Amazon, and then 21 months later you will also start getting charged and additional $14.99 a month Webstore fee, for a total of $54.98/month. NOTE: When you bundle Webstore with Selling on Amazon we give you a better monthly rate for the Webstore piece. If you also used Fulfillment by Amazon, this monthly rate for Webstore goes even lower to $9.99 per month.

    In regard to the fees we charge when you actually make a sale, again this multiple marketplace concept comes into play. It will depend on where you buyer actually makes the purchase.

    Sales Made From Amazon charge different fees based on the category and will charge the flat rate fees noted here: http://g-ecx.images-amazon.com/images...

    Sales made from your Webstore will charge a sliding scale fee that is dependent on the amount of sales you have in a 3 month rolling period (not the category at all). Those fees are noted here: http://sellercentral.amazon.com/gp/he...

    I hope this helps!
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  • This reply was removed on 2012-02-07.
    see the change log
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    Hi,

    Both are correct and we are working to make this clearer in the future. In a nutshell, your Webstore fees go down when you use more Amazon Services.

    If you only use Amazon Webstore (a standalone eCommerce product) then you will get a 1 month trial on subscription fees and then pay $24.99. Any sales during and after the 1 month promo will cost you 2% in referral fees plus payment processing and fraud protection fees (which vary by sales amount). (More Amazon Webstore info can be found here: http://bit.ly/webstorefeeschedule)

    If you choose to also sell your products on Amazon.com (in addition to your branded eCommerce site) for a limited time we offer Amazon Webstore free** for 2 years as well as a 3 month trial on the Professional Selling on Amazon monthly subscription fees of $39.99. When the items that sell on your site are also listed on Amazon (at parity) then your Webstore referral fees go down from 2% to 1%. After the 2 year promo, your monthly Amazon Webstore subscription fees are $14.99 plus the Professional selling on Amazon monthly subscription fee of $39.99, or $54.98. Any items that sell on Amazon will be charged the applicable referral fees for Selling on Amazon. (More info on Selling on Amazon - Professional info can be found here: http://bit.ly/prosellerpricing)

    The Clothing & Accessories (i.e., Apparel) category referral fees are 15%. You do not need pre-approval to list and sell on your own Amazon Webstore website. However, to sell on Amazon.com pre-approval is required.

    Hope this helps.

    *Offer includes one month of subscription fees only (you will also be charged a transaction fee and a payment processing and fraud protection fee for items that sell). Offer limited to new Amazon Webstore subscriptions only. Other limitations apply. After the trial period we will automatically charge your credit card the applicable monthly subscription fee at the beginning of every month thereafter.

    **Offer includes two years of Webstore subscription fees and three months of Selling on Amazon subscription fees only when you choose a bundle that includes a Professional Seller subscription. You will be charged transaction fees and payment processing and fraud protection fees for items that sell on Webstore and other selling fees for items that sell on Amazon.com. Offer limited to new Selling on Amazon and Webstore subscriptions only. If you cancel either Webstore or Selling on Amazon during the promotion, we will immediately begin charging you applicable monthly subscription fees. After three months we will automatically charge your credit card the Selling on Amazon monthly subscription fee at the beginning of every month thereafter. After two years we will automatically charge your credit card the applicable monthly subscription fee at the beginning of every month.
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  • Not sure if you've signed up for Amazon webstore yet, but if you haven't...don't. I love Amazon.com just as much as everyone and pretty much buy EVERYTHING from there, so I assumed Amazon would be an amazing choice for a webstore. Wrong. There are so many issues that they don't or can't fix AND there is no reimbursement or compensation for days that the business cannot run due to their errors.
    • I would love to hear what some of the issues you've been experiencing are. We are always trying to improve our customer service response as well as the product itself.
    • Josh - I'm tacking onto this post, but thought I'd share my experience.

      I'm NOT an asp.net or vb.net programmer, know a limited amount of SQL, and consider myself just a touch above the average user. Because there were 3 months free, I went ahead and added the Amazon Website. First, there is no information about how to access your site, even what your "standard" website is, much less how to link an existing site. No email, no obvious tab in seller central, NOTHING.

      MAYBE it takes a few days for these things to show up in Seller Central, but I started listing merchant fulfilled items and it automatically said it was also listing to my website. CRAP, I don't even know how to access my website and hope there are no orders from it! Also, I will be FBAing some of my items in the future and have no clue if I convert them in seller central if they automatically come OFF my website that I don't even know how to access!

      Even the seller forums for help, you have to click on another site to discuss. Hubbie is in software development, and we have to say this seems like one of the cases where the executives want to RUSH something to market before realizing if it's ready. Even more so, even if it is technically somewhat functional, it hasn't been integrated into your core product and in my case, it makes me worried I might inadvertently list something on my website, go to FBA and not be able to fulfill my orders from my website because I don't even know how to access it.

      How about as a start, just a standard email that says "this is your account, here is your website, if you list MF and convert to FBA either you need to delete it from your website or our software deletes it automatically".

      I LOVE Amazon and am excited to start working from the sellers side, but I'm unimpressed with the Amazon Website. Even more so the communication and integration of it based on offering a free trial package, well, it just seems someone at the top doesn't realize just how "fugly" it is from a users standpoint.

      Any help you can provide would be greatly appreciated!

      Beth
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  • Very enlightening testimony Beth. As I start to provide this feedback to marketing, seller support, the doc team, etc., can you tell me if you found this topic to be of any assistance?

    https://sellercentral.amazon.com/gp/h...
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  • Hi Beth,

    You can access your Webstore account from within your current seller account.

    On every page of your account you will see an Amazon logo in the top right hand corner. Right next to that on most pages (there are some pages where it won't appear, if you can't see it then just click on the amazon logo to take you to the home page of your account) you will see a dropdown box that will say http://www.amazon.com (or www.amazon.co.uk if you are in the UK). Click on this and you will have to option to select your Webstore. It will give the domain name for your webstore, choose that option and you will be switched over to your Webstore account.

    You can switch back and forth using this dropdown box.

    If you need further assistance please let us know and we'll be happy to help.
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  • I too am very confused about cost, referral fees change from 6%+ to 7%, payment processing varies and that is without fulfilment fee per lb, per cubic etc... all very unclear and perhaps a ploy!

    So, my question (perhaps by listing my exact requirement I may get a straight answer and it may help others).

    I have a client who have a webstore. They are looking to list on Amazon to increase exposure and sales.

    The webstore they have is fine, but traffic is low and fulfilment is not there strong point.

    So, I have a requirement for "listing" on Amazon and using existing store. Fulfilment ideally would ALL be done via Amazon.

    Product is all physical, small to medium items, $50-$500 in price.

    What is the best solution for me? The monthly fees are very small compared to the per sale fees so ignore these.

    Answers on a postcard please! I have tried 6 emails, 3 different people and no answers yet. Very frustrating!
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  • Andrew (Official Rep) June 05, 2012 11:11
    Hi there,

    It's really hard to give the exact amount as all fees are calculated based on individual item stats. However, what I can advise is to use the tool below:

    https://sellercentral.amazon.com/gp/f...

    Basically, this is fee calculator for both merchant and amazon fulfillment that will display a breakdown of all costs associated with the product (apart from subscription fees).

    The only downside is that you need to find an item similar to the one your client would like to sell (similar in terms of category, weight and dimensions), then you just need to put the name of the item and the desired price (for FBA please use Amazon fulfillment column) and it will lists all associated costs below.

    Regards
    Andrew
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  • Only 5 days to respond to the simplest of questions and with an answer that means zip to me ... impressive! way to go Amazon!

    Let's make this simple enough for Anyone ... even Amazon ...

    Item ... Home & Garden
    Sale Price $100
    Weight 1kg
    Size 1m cubic
    Stored for 1 month in Amazon warehouse

    QUESTION
    What fees are charged (ALL) for everything including delivery to customer that means storage, pick, pack, courier, deliver, returns, handling queries, brokages, insurance, coffee for the driver .... lord above JUST a plain simple $$$ price PLEASE!!!

    I need 2 (that is 1+1) answers. First, if sold via Amazon.com (SOA+FBA), second, if sold via company website but fulfilled by Amazon (using FBA).

    Seriously, please guys, I need this answer now now ... not in a week.

    OR call me .. +27 741 854 393
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  • Andrew (Official Rep) June 06, 2012 12:19
    Dear ja1nsa :)

    Here are the roughly costs for standard delivery shipping (again, I won't be able to give you the *exact* fees without *exact* info on the product including weight, dimensions etc,):

    SOA+FBA :
    item price: 100$
    SOA commission: 15$
    Fulfillment Fees (pick'n'pack, shipping etc): 8.22$
    30 day storage fee (for 1 unit): 0.50$
    Cost Subtotal : 23.71$
    Margin Impact: 76.29$

    CBAwebsite+FBA
    item price: 100$
    CBA commission: 2.50$
    MCF fulfillment fees (order handling, pick'n'pack, shipping): 12$
    30 day storage fee (for 1 unit): 0.50$
    Cost Subtotal : 15$
    Margin Impact: 85$

    Only other cost is monthly subscription fee.

    Hope this helps,

    Andrew
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  • Hi
    I am trying to put together all the various costs of having an Amazon webstore stand alone, SOA, FBA and MCF
    If I have only a webstore I can use the MFC facilities of Amazon and my monthly charge is $24.99 and the costs of MFC. To this I have to add a 2% Transaction Fee + the Payment and Fraud Fees of 0.30 per transaction and a percentage calculated on a scale of 2.4 to 2.9% + storage costs
    For me to use FBA I must also sign up for SOA which is $39.99+9.99 monthly even if I do not sell on Amazon website - is this correct? In this case my transaction fee is reduced to 0.7%, my pick and pack fees are also reduced according to your fee schedule, payment and fraud fees are 0.30 per transaction and a sliding persentage of 1.9% to 2.9%
    If I do decide to see on Amazon, there is a referral fee depending on the category added.
    If I sell on Amazon and decide to ship myself for some items (even though I have signed up for FBA), I pay the referral but Amazon will give me a credit for their calculated shipping fees - is this correct?
    Lastly does the shipping credit also apply if I have not signed up for FBA but only for Webstore + SOA?
    Thanks and hope to hear back coon
    gsiersma@sundayworkclothes.com
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  • I have an add on to the question above concerning Check out by amazon.
    If this is selected on my webstore and I do not have SOA or FBA are the transaction fees on the scale of 1.9 to 2.9% or 2.4 to 2.9%?
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  • Andrew (Official Rep) August 07, 2012 15:27
    Hi SWC,

    The transaction fee would be 2.4 to 2.9%

    Regards
    Andrew
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  • I have a question. I am building my new store but i am only want to use amazon fulfillment center for shipping. I am going to have my own website . How much it will cost to use fulfillment center on amazon? There is not a customer phone number to call.

    Could you send me a link where i can read how to start? But Is it necessary to register as a Amazon seller if i only want to use the shipping service not sell on amazon.
    Thanks
    Alex
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  • I think this was answered above. But to be absolutely clear, I now do Professional FBA and want to start a Amazon webstore and have all my products on it and fulfilled by Amazon. FBA charges a 15% referral fee. With my new Amazon webstore, the referral fee for items sold from it will be 1%? Or was that just a promo?

    Well, I see here http://sellercentral.amazon.com/gp/he... that the fee is 7%. Amazon wants 7% when I bring traffic to my own site?

    Please clarify. Thanks
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  • Hi there,

    FBA fees are based on item weight and dimensions:

    http://services.amazon.com/fulfillmen...

    Amazon fees are listed here:

    http://services.amazon.com/selling/pr...

    Webstore fees are listed on this page indeed:

    http://sellercentral.amazon.com/gp/he...

    So basically, if you're selling your item via SOA+FBA you will be charged Amazon fee + FBA fee

    If you're selling item via Webstore+FBA you will be charged Webstore fee (eg. 1%+2.9%)+ FBA fees

    On top of that you need to add the monthly fees: subscription fee for each service + storage fee for FBA

    I hope this helps,

    Best Regards
    Andrew
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  • Hi Andrew,

    For this below, FBA fee means MCF fee or just same as FBA fee selling by SOA?

    If you're selling item via Webstore+FBA you will be charged Webstore fee (eg. 1%+2.9%)+ FBA fees

    Thanks
    Corwin
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