Delivery address different to billing address.

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  • Problem
  • Updated 5 years ago
I bought a groupon voucher for 2 mini speakers but when I try to pay the postage required I am unable to do so. I live in Cyprus but want the speakers sent to my daughter's uk address. I was using Paypal to pay but was told that I could not pay because my billing address was different to the delivery address. The delivery charge to Cyprus is prohibitive so I want the speakers sent to the uk
Photo of Christine Brown

Christine Brown

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Posted 5 years ago

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Photo of Josh Welensky

Josh Welensky, Company Admin

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Hi Christine,

Our website should allow you to place the order as you describe. If you just tick the box that the delivery address is different from the billing address, the website will still allow you to place the order.

Email me your order number after you have placed your order ( and I will ensure that it is processed successfully.

Any problems, please give us a call on 0131 443 8545 (Mon - Fri, 9:30am to 4pm).


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Elliot Holmes, Official Rep

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Thank you for your message. You will most likely be experiencing problems here as our system is set up to not accept orders where the billing address differs from the shipping details.

The only way I can think of getting around this issue for you is to send the billing and shipping address, along with the Groupon code and your Paypal email address to

They'd use this information to create the order for you and arrange a Paypal money request for the £2.99 shipping charge.