Better Return Policy needed!

Last I checked, your return policy for purchases through your online store is 14 days. I think this should be changed to at least 30 days but 60 or 90 days would be even better. I am looking to purchase two of the new ecobee3 units and ensuring it works as advertised is hard to do within 14 days. The obvious solution would be to purchase through a re-seller but after speaking to your sales department they explained that this unit would only be available directly through the ecobee online store. Come on, you guys can do better!
1 person likes
this idea