Remote EcoBee Reboot

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Is it possible to remotely reboot an EcoBee using the API or by any other means?

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John Cocula July 13, 2016 17:17

> using the API

I'm pretty sure not.

> any other means

This may not be suitable and is not advice, but just a question: If a properly licensed and certified person put a remotely controllable normally closed relay inline with the "C" wire, one could cause the thermostat to lose power, and then toggle the relay some seconds later to restart it. There could be a suitable Z-Wave relay on the market, for example.

But why would you want to do that?

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good answer! good answer! (undo)
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- Nicolas Vitiello July 13, 2016 17:38
  
  Hi John,
  
  Thanks for the response. That is a clever idea using a remote controlled relay.
  
  I'm asking if it's possible to fulfill a list of questions prospective clients have regarding these devices and their capabilities.
  
  Although I personally haven't had issues with the EcoBee requiring a hard reboot, adding the ability to do a soft reset via the API may be useful for troubleshooting remote installations.
  
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- John Cocula July 13, 2016 17:57
  
  Thanks for the reply, Nicolas. That may be part of a diagnostic toolset that is either already in the hands of those who can use it (Ecobee support staff), or is otherwise not needed—just conjecture. I've never known either my Smart Si or ecobee3 to need diagnosis or a remote reboot, but that's not a large sample. :-) Good luck!
  
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- Paul Traina January 09, 2017 07:51
  
  For what it's worth, the current ecobee software loses registration with homekit fairly often in my home, and the only way to get it back is to power-cycle the ecobee. :-( Being able to ssh into it to reboot it is far more pleasant than prying it off the wall.
  
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- Steve Peters May 29, 2019 01:06
  
  Need a remote reboot
  
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- Glenn Kaufman July 12, 2019 23:55
  
  Yes needs a remote reboot. Would settle for an auto reboot every 24 hrs in the middle of the night. Ecobee crashes at worst times - like when I’m out of town for a week and wife is home!
  
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> using the API I'm pretty sure not. > any other means This may not be suitable and is not advice, but just a question: If a properly licensed and certified person put a remotely controllable normally closed relay inline with the "C" wire, one could cause the thermostat to lose power, and then toggle the relay some seconds later to restart it. There could be a suitable Z-Wave relay on the market, for example. But why would you want to do that?

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