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Upcoming New Pricing

Please read about our upcoming pricing changes: https://blog.appery.io/2016/08/upcomi....
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  • Hi Max. API call thresholds have changed significantly with the new pricing. For example Pro was 5 million API's per month and now is only 50,000. Can you clarify why this change and confirm whether grandfathering also covers existing plan metrics as well as pricing.
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  • Hi Max,

    I am also very concerned about the new limit for the API calls. I am in one of the grandfathered plans and certainly I won't be able to afford to keep one of my apps alive with the new pricing structure. At the current $0.0020/API call for overage, that's $2000 for 1M calls, which today are included.

    One of my apps stores a large db that requires regular updates which will need about $2000 per update. As you know most apps make little money and this is not making any money yet, so I am afraid I will have to just stop developing this app through Appery distribute it via a different database provider after spending months on it. Very frustrating that the price goes up and the API limit drops so dramatically.

    Thanks,
    Frank
    • I would also like to add the the Amazon prices for API calls are also extremely low, making this new pricing structure very uncompetitive. Please tell me if I am reading this the wrong way.
      This is from Amazon https://aws.amazon.com/api-gateway/pr...

      API Calls
      $3.50 per million API calls received, plus the cost of data transfer out, in gigabytes.

      Data Transfer Costs
      If you use Amazon API Gateway, you will be charged for API calls and out-to-Internet data transfer as described below.
      Amazon API Gateway Data-Transfer-Out Rates

      $0.09/GB for the first 10 TB
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  • I'm glad I'm not the only one feeling this.
    It's a double whammy.
    Increase of prices and drastic reduction in quotas.

    I don't think apps can sustain itself looking at these charges. Most apps don't make much if any money. Add that to the pitiful quota (50k api calls, 2Gb storage)..... Really????

    And there was a recent price increase on November. What's the justification?

    Isn't MBAAS aim is to reduce adoption cost as users increase?
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  • We understand the concerns and appreciate the feedback. All existing plans are grandfathered and will not be affected by the pricing change. If your app continues to grow but you are still not up to the Enterprise plan, we will work with you on a custom plan that works for you.

    We look at APIs a bit differently than other services out there. There is a lot of value-add behind an API call to our platform. For example, you get access to API Express service flow. It allows you to integrate with external systems and build advance service flows. Server Code integrates nicely with the database and Push Notification. You can quickly query the database, then send a Push Notification based on query result. There is a lot of integration that you get out-of-the-box. That's a big value-add. Amazon API calls are cheap, it would be impossible for us to compete with them on price. In fact, I don't think anyone can do that today.

    I hope this helps.
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    • There is now a single limit for all API calls. But, it would be counted as three: Server Code script, database access and Push Notification.
    • But to reduce from 5 Million api calls to 50k api calls? That's a reduction of 100 times.

      If you value the API Express so much, you might as well treat that as a special API call and remain the 5 million quotas for the rest (Database, server code)?
      Because that feature has been available since the last few price increases.

      I really don't get the justification....

      50k Api calls, come on.......Even during development stage we would have used up half of it.
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  • Does the "Grandfathering" only apply to those who have signed up for the 12 months only..I do month/month and wondering if the new pricing will affect people like myself as well.
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  • I am also wondering if we go from month to month to yearly will we now have these price increases?
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  • I was disappointed with the new pricing plans as well.

    i just joined appery this month on a subscription and the prices have increased. Before making any money via the app, the prices are going up. I am sure there are other developers like me who are disappointed.

    the starter plan is "90 $" which is way too much. What if you only have 1 app and dont use that much. I think there should be fair plans for everyone .

    I hope this is taken into consideration.
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  • I’m sad
    This upcoming change on API call definitely a deal breaker!! The API calls drops at least 100 times comparing plans side by side and your platform just increased the price on Nov. Really? 200K vs 5 millions calls for a Pro Plan?

    We budgeted on your existing pricing and project user grow and your price change on a reasonable rate before we started on development. We then spent months in development after making the decision and now we are forced to change everything or even abandon this platform cause we know we can't afford to scale when user grow with this pricing structure. It kills us before we can grow and I believe it's the same for many startup or small biz trying to use Appery.

    At the beginning, we look at Appery as a great platform to help quickly bring product to the market at competitive pricing and grow with the users. Appery makes money when the app makes money but apparently this is not the case.

    Please ask your sales and developer on what the pathetic API calls quotas can be done while everything is counted (Database, Server Code, Push Notifications and API Express)? To support 100~200 active users on a monthly basic on pro plan and 300~500 users on a team plan? How can we grow before we can profit? At the end, if Appery users are not profitable how can Appery survive?

    Please consider users feedback while making drastic changes like this. Really frustrated.
    • Absolutely agree especially considered that actual cost to Appery per API call is a tiny tiny fraction of what is planned to be charged. If the goal is to charge based on app value, API calls are not a good metric. Indeed my only profitable app is an app that works 100% offline and needs zero storage and zero API calls on the Appery database. I do like Appery I have no problem with the annual price increase, indeed I am happy to support Appery. But the new limits make no sense.
    • Frank,
      Just curious, what is your offline app? I have a similar app and wondering what to charge monthly?

      P.S. - Like all the users out there, I think this is wrong....triple the cost and reduce the calls by 100x ???

      Thanks,
      Duane
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  • I’m frustrated,angry
    Basically, Appery, what you're telling us is to hand you a couple thousand bucks now and stop complaining.

    But what you don't get is the absurd quotas and price increase. And the justification for this drastic reduction is just too weak (Because of API Express).

    You even lower the App quotas (From 7 to 3). What's the justification for that now?
    I remembered when I first subscribed to the standard plan, it was USD30. Now, the starter plan is USD90.

    I got 1 million api calls for USD30, now I get 50k? I don't even use API Express in my application.

    Although you give us grandfathered plans, but it will stop us from expanding in the future. Just look at the number of complaints here.

    Right now, I'm just frustrated....and worried. I will now think twice before investing months learning/developing on a platform which will increase it's pricess and reduce quotas every few months or so.
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  • I agree with it

    I think appery should reconsider/review the new plans before implementing..looking to so much concerns
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  • I am also worried about grandfathered plans being automatically denied the grandfathered status upon credit card rejection when billing renews.

    Credit cards gets denied all the time and this an arbitrarily unfair way to phase people out of the old plan without giving any chance to rectify the billing information.

    It really feels that Appery has turned its back, good thing I could find plenty of other mobile development apps to which I am going to transition ASAP.
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  • Are there any updates on the questions we asked?
    What's the justification for the decrease in quotas?

    Let's compare the current pro plan (USD85) and the new pro plan (USD90) :


    Current New

    API Calls 1 million 50k

    Apps 7 3

    Storage 5GB 2GB

    Price USD85 USD90


    Your justification was API Express. But from 1 million API calls to 50k?
    What about number of apps and storage?
    5GB is already little as it is.
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    • I agree, Im already talking to a designer and taking the grand we would spend this month to buy the year rate and make plans to move off the platform since it appears there is no budging to keep us as customers and the priority "support" of sending a vague link to the new "documentation" - and Im using that word loosely here since its very thin and riddled w typos.
      For example
      I just asked how to best access the Url for a sound file I added to the Database.. the answer is completely not helpful just a link to the documentation which does not explain what I asked. so another day goes by and I have to send another email. . so perhaps we spend our money to move off the platform as quick as we can knowing that our costs will not escalate and Ill just wireframe instead of appery. Bummer Appery I dont see how this will help you grow.
    • Hi Max,

      In my opinion, if you want to increase the prices, you shouldn't change the quotas.

      That table I provided was wrong, it's supposed to be 10million API calls vs 50k API calls (New plan). So, don't you see the problem here?

      In my opinion, you could remain the 5 million API quota (universal), since this effectively reduce the API calls by 50% (10 million to 5 million).

      Also, as a return, you could increase the DB storage and number of apps.
      Why do you need to reduce DB storage and number of apps? FYI, we can't do much with only 5GB. You should increase the DB storage if you are going to charge USD90/month for the starter plan.

      I don't get why you are punishing us and forcing us to find alternatives.
      It just seems to me that you are looking towards short term gains. I want to remain with Appery and grow with it. But the new and future prices will be totally unfeasible for us to remain here.
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  • I agree with the above posts. You need to make the API call limit higher.
    And also I wouldn't want the number of apps to drop to 3 from 7.

    You should grandfather whatever we have now and apply changes to your new sign-ups, in my opinion.

    And my other gripe is that the new documentation could be vastly improved. I would have no problem paying more *if* I saw more features added that help with the development (Max - please review my long list I sent you months ago) and the documentation improved, especially with more examples/samples, but like the other posts here, API Express is of no use to me right now and I'm on the verge of deploying a live system and 50k calls is very likely to get exceeded.

    In addition, I'm seeing a lot of support answers of this forum referring the user to the Angular documentation or jQuery site. Mostly that;s in response to "How do I..." type of questions. If you exampled your components as well as you have the backend services and as well as Angular do then we would be able to find the info we need quicker and your support load would reduce as well. Win-win for all.
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  • You should grandfather whatever we have now and apply changes to your new sign-ups, in my opinion.


    That's exactly how it's going to work. What you have today will be grandfathered. The new plan will only be for new sign ups (or if you need to change your older plan).
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  • Appery,

    One more thing need your clarification.

    The existing plan: API call and push notification quota are separated
    New plan: API calls and push notification quota are combined

    On Pro Plan,

    Existing plan: We get 5 million APIs and 5 millions push notification. Total 10 millions.
    New plan: Users get 50K APIs and push notification monthly.

    Is this correct?



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    • What would seem fair would be if you are staying inside the Appery bubble,, ie just making calls to the Appery database, those should be free /and or current limits and if necessary current limits should be retained when you call an outside API This is still going to be an issue for us since our users are calling YouTube sites at least twice a day. Push notifications should be done separately and the current amount sustained.

      Others have mentioned there was a pretty significant price increase just a few months ago. Perhaps these new prices will keep many from even trying your platform and that will not stimulate growth for the company. To expect your loyal customers to foot the bill for the update which gives less and documentation that leaves much to be desired is probably not in anyone's best interest. Thank for letting us share our opinions.
    • if my understanding is correct, ( 10m - 50K ) x 0.002 = $20K a month. who can afford ?
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  • In my opinion, the new plans , if not better, it should at least match the existing plans.

    the lowest plan is $90. that's huge. someone like me who started few months ago, i would not have learned appery if the starting plan was $90.

    You need to have a plan for starter, for developers to learn and try 1-2 apps. I know you have trial plans, but 14 days is not enough to even learn 1% of the app development.

    Thanks for looking into our concerns.
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    • I think 30 day is good and standard trial period but the price will definitely put off a lot of people. Most developers using Apperyio are mostly self-starters. I see no harm in having a "friendly" entry price point, chances are none of those Apps are commercial or ever make money in the real world, after they are ready to take the plunge in deeper waters, most people have no issues moving to other plans. Certainly that was my case and I believe many others.
    • I believe the existing plans are not bad for someone to think about for few months before going to $90 plan..
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  • one more suggestion.

    i think because of so much concerns regarding the new plans, it would be better if you can give one more month for the existing plans.

    It would be better for both , appery team and the developers to think about the plans. This notice was too short considering its my first app, and i still havent used full potential of the appery architecture.

    Thanks
    • A fair proposal I think. You have sent out repeated emails and tweets about the latest update over the last few weeks but only given a few days notice to renew and lock in. My renewal is due anyway so in that respect I have no choice.

      With regards to a starter plan, you had it almost right when I looked at it 18 months ago. The only problem I discovered was that the demo Pizza App had too many pages than allowed!

      My suggestions for limits/sizes is as follows:
      For newbies - have a 30 day trial, support via the forum only, no download/build/publish buy allow anyone to run the app for testing purposes (ie a developer's customer)

      For paid subscriptions - have the API limits and maybe the database/app size quite high (like now) as building and testing the app will require a lot of load/save/test and potentially emptying the database and importing existing data. Then once it runs as a published app (HTML) or a built app for a device
      then maybe reduce things.

      However, if I have a 7 app limit on my Pro plan then I have to spread the limits across all apps and all users. One app I'm looking at would probably go on the Apple AppStore for free with minimal in-app purchase cost but will need to make considerable API/API Express calls so it could potentially cost more to run than income generated and there is a limit to how much you can charge.

      One alternative would be for you to clearly and precisely document how we can download the entire app and either download the DB or export the database structure so it can be hosted on a platform of our choice. Then we can choose the most cost effective host or even host on our own servers if we have that capability.
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  • Let's get back on topic here.
    Bottom line. $90 a month for the lowest plan is way too much. $45 is about all I'd be willing to pay. And that would have to include the old quota structure.
    And please don't keep talking about the whole "grandfather" thing. That doesn't make me feel any better. This creates a "gotta" type relationship where I'm damned if I do and damned if I don't.
    For example, I need to hire a developer to help me with my app. After aug 31 if I add and/or remove that developer from my account then BOOM. New pricing plan.
    So now what do I do. Struggle to finish my app myself(=lots of time) or get the help I need and end up getting bumped to the new pricing.
    No thank you.
    Please fix this fast or I'm jumping ship.
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  • Alright Max, then can we also have "multiples of Yurii" and move closer to Cordova 5.x??

    Cheers,
    M.M
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  • I’m frustrated
    Holy shit - now I keep hearing about Appery increasing prices and lowering their costs (that means more clerks and less programmer)

    It's the best way to go downhill. When I started on Appery, the cost and everything seemed just nice to get some work done. And now I gota sing

    Coconut man, moon head, and pea
    You ready?

    Seems like everybody's got a price
    I wonder how they sleep at night
    When the sale comes first
    And the truth comes second...
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  • I’m frustrated
    Hi Max,

    I am assuming you are bringing our voice back to the Appery upper management team. Please quickly discuss with John, Dmitry, and Ken to come up with your official response to the existing users.

    Again, this new price plan greatly impacted customer's bottom line in a short coming and gives no time for us to make changes. This is truly unfair. Your grandfather plan is NOT a remedy to most of us. You might be able to force some to lock in a higher plan temporary but you also putting a stop to new subscribers. We are so sure about this because like many of the others, we would NOT even consider Appery if we knew plan is like this at the beginning. Even for those temporary forced to lock in a higher plan, I am sure they lost the confident on Appery from this change and all thinking about the work around, plan B, or jump the ship. Who knows what will come next month?? I don't want to stay in a platform that has no future because of outrage changes like this.

    My personal experience but I believe most of us went through similar process before we get hooked.

    * We trail run on your platform
    * We evaluated the functionality and thought it fits our needs.
    * We studied your existing pricing for budgeting and fair estimate your projection on pricing changes base in the past.
    * Consider and compared all the plans and their quota and limit
    * Thought about how we will ramp up and upgrade to different plan when we grow.
    * Then we decided to spend months to do development and dump the other platforms out there

    It takes a lot from us to be hooked and make the decision to pick the right service and do development. All those efforts are going to be ruined.

    I personally don't want Appery to fail cause I spent all the time, efforts, & money to learn your platforms and it's has all the front end and backend together for rapid development. We love the platform and want to help you to continually gain marketshare! The more ppl knows about Appery, the more talents we might be able to recruit one day but now I am very much afraid that you will shut down due to this absurd change on direction.

    Most of us don't mind paying some extra if you are adding new common features that benefits customer and not reducing your existing limits and coverage. Actually, a fair way should be making your new features optional to users like some others suggested. I am sure you didn't get much complaints and feedback son your November price change last year [in fact you got Zero reply for the announcement back then], however, this time the changes on price and drastically reduce on quota just so unfair. I even consider this is like a bait and switch game but after looking at some of the response, looks like you are open to feedback so I didn't totally lost faith.

    Their are many suggestion for how Appery should re-consider the new price and quotas on APIs, Push, Storage, App number, etc, but I will said that you need to at least keep what you have for whatever the new fair pricing will be. Thanks for listening to our opinions.

    BTW, a 30 days trails is better. The best way is to have an app that we can build and test out but not publish/build binary until we ready for production.

    Existing standard pricing and are good for starter as well.
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    • Please see an update from our CEO: https://blog.appery.io/2016/08/update...
    • There is nothing new from John Derrick's update.

      He is saying users who get impacted and brought up concerns here are just tiny portion of your customers. I am definitely shocked!

      He is also saying the Appery API calls are very efficient and sounds like drastically lowering the quota is OK. Who is Appery going to fool???

      And requesting the "FEW" customers have higher level of consumption to talk to you under the table when we need that?? This is our BIGGEST concern on
      Appery. You are a company that is NOT trustworthy due to this kind of destructive pricing change and I have ZERO confident to workout an plan for our biz model one day. We have NO chance with Appery but fail under this circumstance.
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  • Been a pro user since June 23, 2012.
    I understand the increased pricing. I still believe Appery is good value for the money.
    I'm only interested in jquery so there are many new Appery features I don't use.
    In addition I don't use Apperys API's as we use our own server.
    That said, a sudden price increase and substantial API quota changes may send a negative message to existing members.
    I hope Appery continues to do well in the future.
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  • Although this question of mine has been directly or indirectly asked and answered, I would like to ensure that once more:

    We are currently using the PRO subscription with 1 additional developer seat, paid on a monthly basis, so we would be grandfathered in perpetuity even though we would continue to pay on a monthly basis, with the api calls prior to this new pricing scheme? And only would be part of the new pricing scheme if we decided to change our subscription? So as long as we keep our current subscription, regardless of monthly subscription, we would continue to be grandfathered by the old/current pricing structure? Please respond soonest. Thanks.
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  • Our major market is India and 90% of the revenue comes from there. And 1 USD = 67 INR approximately! And on top of that the cut-down in API calls to such a low number is abhorable. We don't use API express and basically if you are talking about APIs, it can easily hit the measly 50k as we use push-notifications for alerts. Just one GPS Tracking Device itself can send over 50 geo fence notifications in a day. Can we decide to have some features disabled and in-turn have higher number of APIs? Haha these days instead of discussing App development we are spending time deciding on the App Development Platform!

    Regards,
    M.M
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  • I’m very sad
    I initially signed up for an Appery account 15 months ago. I would never have signed on with the new proposed pricing.

    If my user base keeps growing, I will likely be priced out of using Appery altogether. This is sad because I never would have be able to create my apps without the previous pricing and great support from Appery.

    Apparently Appery now has too many users and is now bent on driving customers away. If that is the intent, you're doing a great job! Maximize profit and screw everyone!

    Time to find a new solution from another platform that actually appreciates their clients.

    Regards,

    VRW
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    • hi Max,

      John mentioned "platform is very efficient in the use of API calls, etc." but no matter how efficient a platform is I will have to send out individual notifications to different devices unless I am doing some marketing alerts or notifications - which I don't. And I also guess many of the others don't. And then it's super easy to consume the measly 50k. I used to think 50k was a big number "before I learnt to program"

      I was on my way to designing a free food ordering App sometime later. Just a few push notifications to couple of hundred devices and there goes my API quota for the month!

      I guess people generally complain only if there is a sound reason to :)

      Thks,
      M.M
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  • I’m frustrated
    I cannot agree more with the rest of the Appery community. Is this even allowed legally? I'm literally losing sleep over this. Guys, in good faith, it would be great to collaborate to work out a better solution for the wider community. The API quota thing is absolutely outrageous and really I've used a lot of services and products, and never have I come across changes so drastic!
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  • Max can you please clarify so that everyone doesnt have to trawl back through every post:

    If we have a plan now, say "Pro", then so long as the subscription continues and is "grandfathered" (BTW I hate that term) then all of the limits we have now stay they same INCLUDING THE API CALL LIMITS?

    (Unless you change plan or add seats? - I think you should extra seats WITHOUT affecting the plan - the number is limited anyway!)
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  • Btw I didn't see a mention of changes to Basic Plan. Is there any changes to that? Thanks
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  • Clearly appery are not heeding any of our complaints.
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  • This reply was removed on 2016-11-03.
    see the change log
  • our team just got charged nearly $2000 for extra API calls. It is ridiculous.
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    • Aptly said Robert. I totally am scared to look at anything that starts with api.appery.io. My 5 "testing devices" could easily reach 2x times of their monthly API limit !

      I had every desire to have Appery as the central backend for a lot of my things - but the new pricing changed all that.
    • Hi Robert, do you know if there is a good alternative to Appery ?
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  • FAO Max Katz; Hi, I won't complain again of the new pricing. You made some choices in pricing strategy. you guys must have done your Math.

    I m writing regarding the email I received as newsletter. Good, it s mentioning about upgrade activities ...
    I discovered in it that serverCode was reworked recently.
    No wonder why I have bugs coming up in my serverCode.
    I have to repositionned all my functions in order to prevent from not being read when the all script is executed. see screenShot.

    I m not complaining but just would like to ask you to inform us (clients) ahead of what will be upgraded and what shall we put our attention on after such upgrade.
    it would avoid the clients (I mean my clients) to tell me that the app doesn't work anymore. At least we would anticipate any side effect after upgrades.

    that would make Appery's quality of service matching with new pricing strategy :)

    thanks in advance,
    Eric

    PS: don't worry I am still very much amazed by how Appery works fine for me. more I dig into it more I find it convenient, in particular for web app. just that you guys could make it more like a team work.

    • We are sorry about this. Our previous JavaScript engine supported this function setup but it was actually a bug in the implementation. We didn't know about it and thus were not able to notify the users. Our mistake and we are sorry about it.

      The following cases all should work if you update your code:

      1.
      test();

      function test(){}

      if (true) {

      }

      2.
      if (true) {

      test();

      function test(){}

      }

      3.
      function test(){}

      if (true) {

      test();
      }
    • Hi there Karl, thks for taking time to respond. don't be sorry, I myself work and know that it's unavoidable to face that kind of bugs. Just, again, keep us aware of what will be reworked on your side.
      Concretely, the announcement ahead of console shutting for update is a good place to include what will be touched. as soon as console is accessible again, we can test the updated areas.
      As for your test above, I m not sure to know how perform it :)
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  • I’m frustrated
    I just came across appery.io and was very impressed with all the features it provides. However, the pricing is so ridiculous for a small starter companies and dosen't make sense at all specially with the limitation of 3 apps per subscription. It seems such tool is not made for the small companies.
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