Video never work, 1 year anniversary

Hello everyone ! I using apperyio almost 1 year ago ... and i see its impossible to insert a video inside the application. I ask in support but people never tell me how.

Its simple insert a video, but the video no work .. you can use all formats and not work . mp4, avi, webm anything work ...

Last time, the video worked in the test, but when i insert in the store, the video not worked.

Anyone can help ?

Support, DONT ASK , just answer the question.
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