4TV is not working

  • Problem
  • Updated 3 years ago
  • Solved
Hi,
I am staying at Fresh Student Living at Beaverbank in Edinburgh and 4TV is not working for me. It keeps saying 'Waiting for video' but it never works. It has been happening for the past week.
I am able to use the internet as usual, it's just 4TV that's not working.
Photo of Sarah Finn

Sarah Finn

  • 1 Post
  • 0 Reply Likes

Posted 4 years ago

  • 2
Photo of Stephen Barton

Stephen Barton

  • 31 Posts
  • 3 Reply Likes
Hi Sarah

After speaking with you on the telephone, we are aware of this issue and we will endeavour to get the TV server back on-line. Thanks for your patience while this issue is dealt with.
Photo of Oliver Smith

Oliver Smith

  • 36 Posts
  • 1 Reply Like
Hi Sarah,

I'm marking this as solved, as I believe that the issue is now resolved. If you have any further problems, please email support@ask4.com.

Thanks,

Oliver