Calendar will not load

  • Problem
  • Updated 3 years ago
  • Solved
Merged

This conversation has been merged. Please reference the main conversation: I cannot see or load the calendar

I have tried all the tips on "calendar not loading" and my calendar is still not visible.
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Kemper Dotson

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Posted 3 years ago

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Ryan Marcoux, Official Rep

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Hi kemper,

I'm creating a support ticket for your issue to have it troubleshooted ASAP.

Thanks,
Ryan
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Rita Sadro

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Mine either...
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Ryan Marcoux, Official Rep

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Rita,

Please refer to solution listed in this Solved Problem topic.

Thanks,
Ryan
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Ty Hatton

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Please open a trouble ticket for me as well. I have tried all of the suggestions and still can not see the calender or get into employee pages. I believe it to be a Silverlight issue as my cache is pristine and I have rebooted several times. I am not having trouble using Silverlight on other websites,
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Ryan Marcoux, Official Rep

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Hi Ty,

I've created you a ticket where we'll continue troubleshooting your issue.

Thanks,
Ryan
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Thomas Hatton

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Sorry for being unclear.. I have added tracksmart.com to the list of exceptions but that does not allow the calender to load. I was hoping you would know what domain I should be allowing? I am using a Watchguard if that is all helpful
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Thomas Hatton

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Ryan,

Completely turned down my proxy control at firewall and now can get calender to load. Please advise exception line as www.tracksmart.com does not fit.
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Ryan Marcoux, Official Rep

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Thomas,

Are you referring to adding exception URLs to your firewall? What does not fit?

Thanks,
Ryan
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Thomas Hatton

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Sorry for being unclear.. I have added tracksmart.com to the list of exceptions but that does not allow the calender to load. I was hoping you would know what domain I should be allowing? I am using a Watchguard if that is all helpful