Android Push notifications stopped arriving

  • Problem
  • Updated 3 years ago
  • Solved
Hi, I really like the concept of this app and at first it was working great for me.
Lately I noticed that I don't receive my notifications anymore (Android push). The important emails do get into the AF Inbox, but my phone is not telling me about them. Which is kind of the whole point of the app. Once I restarted the phone, alters came back for a while and now I'm not getting them again. I would really want to trust the app and be sure that I'm not missing the important emails. Please help.
Thanks,
Tania
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Tania Lanin

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Posted 3 years ago

  • 1
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Dan Byler, Official Rep

  • 91 Posts
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Hi Tania,

Thanks for getting in touch, and I'm sorry you're having trouble with AwayFind! Can you try logging out of the AwayFind app and then logging back in? That will reset the connection with Google's push notification server and should reestablish our ability to reach your phone.

Let me know if that helps.

Cheers,
Dan
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Tania Lanin

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Hey Dan, thanks for your help :-)
So far it seems to be working better - hopefully the problem won't come back.

Tania
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Dan Byler, Official Rep

  • 91 Posts
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Glad to hear it, Tania. Have a great weekend!

Dan