I haven't authorized an automated payment, yet my credit card has been debited

  • Problem
  • Updated 4 years ago
  • Not a Problem
I haven't authorized an automated payment, yet my credit card has been debited. I would like to both cancel my account and be refunded for that. How do I do both of those? Thanks.
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cyberetto

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Posted 4 years ago

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Jared Goralnick, Founder

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Hi Cyberetto,

I just sent you a follow up over email which provided some more details on your account. Apologies for any confusion, and I'll be happy to refund your most recent payment if you would still like. We can continue over email since this ticket is specific to your account.

Best,
Jared