Avatars Suddenly Missing

  • Problem
  • Updated 5 years ago
I'm missing avatars all of a sudden from Backtype. These were there and now they're gone. Avatars still appear when people leave a comment on my blog, just not when Backtyple pulls in tweets. See here: http://www.doseofdigital.com/2009/07/...

Looked into this more and got some indication that Backtype may be over its limit with Google Apps. Is this why they're not showing?

Thanks!
Photo of Jonathan Richman

Jonathan Richman

  • 10 Posts
  • 0 Reply Likes
  • frustrated

Posted 6 years ago

  • 3
Photo of Michael Montano

Michael Montano, Founder

  • 67 Posts
  • 14 Reply Likes
Hi Jonathan,

We've addressed this in the latest release of the plugin. Update it and it should be working fine.

Regards,

Mike
Photo of

  • 1 Post
  • 0 Reply Likes
Same problem "The image that it's trying to call is something like this: http://spiurl.appspot.com/tomob." Using latest plugin. Ideas? Thanks!
Photo of HG

HG

  • 1 Post
  • 0 Reply Likes
BackType Connect plugin is using http://btspiurl.appspot.com, aka the Google app engine, to serve avatars. Today no avatars. Why? Google says: "This application is temporarily over its serving quota."

Please pay your bandwidth bill, or buy a bigger quota so the avatars don't keep going down. Better yet, write an option into the plugin to allow avatars to be stored in a admin selected location on the local server. We have plenty of our own bandwidth at hollywoodgrind.com
Photo of Jonathan Richman

Jonathan Richman

  • 10 Posts
  • 0 Reply Likes
No dice. I updated the plug ins and it had no effect. I tried on two different computers and 3 different browsers. The image that it's trying to call is something like this: http://spiurl.appspot.com/tomob. If I go to this URL, it's either a blank screen or a 500 error. That's why there's no avatar. Is the plug in calling the wrong location?

On my dashboard, where it shows the latest comments including those pulled by Backtype, the avatars are there, but they are also called from a location like this: http://btspiurl.appspot.com/polwar13

Thanks.
Photo of Jonathan Richman

Jonathan Richman

  • 10 Posts
  • 0 Reply Likes
Update. It appears to be working now. I cleared all the cache from the server and it seems to have done the trick. Still missing the avatars on one post (http://www.doseofdigital.com/2009/08/..., but likely this is a cache issue too.
Photo of Dayna

Dayna

  • 15 Posts
  • 0 Reply Likes
I'm having this problem again now. Any idea how to fix it? Or do we just wait? Thanks!