Disappearing comments and some sites Backtype never got.

  • Problem
  • Updated 5 years ago
I like the concept of what your site attempts to do. Still, it has worked for me sporadically. It has never captured any of my Disqus.Com comments despite having my username, nor Arstechnica.Com or even Salon.Com.

This afternoon, I noticed that 75% of my comments had disappeared from my backtype page and now they are all gone.
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Preternatural

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  • happy

Posted 6 years ago

  • 16
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Christopher Golda, Founder

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We fully support the Disqus comment system, but still need to add the sites that use it individually. You can submit sites for us to add here.

Please send me your username so I can look into the disappearing comments issue.
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Diego1974

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Hi! I downloaded your plugin yesterday (BackType Connect) and today I'm seeing a lot of comments are lost. You can see it in this address, for example:
http://www.webdelhombre.com/2007/12/e...
It says "174 comentarios" (comments) but there are only 24. What happened?

Thank you in advance.
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Preternatural

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Christopher Golda, Founder

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Your comments were changed to the "deleted" state, either through moderation or by removal from your profile. We've unflagged all your comments for you.

Also, we don't support salon.com or arstechnica yet.
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Preternatural

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As for Ars and Salon, I understand. Thanks for unflagging my comments. I appreciate it.
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ropata

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My comments have all disappeared. But they are still in my RSS?!
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Christopher Golda, Founder

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We have removed user profiles from BackType. We will no longer be aggregating peoples' comments for display on our site.
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apombalivre

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And all my comments are gone.
Wonder why.All those vanished comments belongs to me and they are publishd on blogs of friends and on my blogs to so im not getting it
I really dont get it.Would like to see my comments back really.
Thanks
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Christopher Golda, Founder

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More on this: http://blog.backtype.com/2010/04/remo...

We're going to continue offering the plugins and widgets that power these features on blogs
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Vernessa Taylor

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After writing an article on my blog praising and recommending BacKType, all my comments have disappeared in my account. They continue to show up in my RSS feeds, which are on several of my sites, but have not been updated for 3+ weeks. This is a little embarassing, and although I have sent a message to BackType support from within my account, I have not gotten any response.

What is going on?
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Christopher Golda, Founder

  • 136 Posts
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Sorry, we removed user profiles from BackType on Wednesday:
http://blog.backtype.com/2010/04/remo...

Sorry we didn't notify you before you made your recommendation!
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seankmurphy

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Chris, can you recommend any alternative services that would allow us to aggregate comments from other blogs / forums we have placed them on? This was particularly useful technology for me and I would be happy to pay $100-200/year for this a capability. Are you aware of another service that offers this functionality?

Sean Murphy www.skmurphy.com
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Christopher Golda, Founder

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No, I'm not aware of any platform/site-independent service that aggregates comments from blogs or forums. Sorry.
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Food+Tech Connect

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I am having the same problem www.foodtechconnect.com . At first the plugin was amazing. Now it doesn't capture any comments