Separate Log In for a Co-Host

It would be a great idea to allow separate access for a co-host. At the moment the only way to have a co-host is to allow them full access to your account. If you have a falling out with a co-host you have to quickly log back in and change your password.

It would be a lot better for the hosts of the show to grant partial access to a co-host primarily for the switchboard for screaning purposes as well as the chat room.

All you would have to do as a programmer is to allow for a second account with limited access to have access to those features. This way if you have a falling out with a co-host you can quickly remove them with out worrying about them locking you out of your own show and having to deal with contacting BTR support (which if you run a late night show like I do is hard to do) and proving who you are, by then some damage might be done, especially with your private information as well as your billing information.

This would be a great feature for those of us wanting a co-host.
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  • EMPLOYEE
    I’m excited
    John C Sweet (Assistant Director of Operations) January 13, 2012 17:16
    HI there, thats a great idea and one we have suggested to the development team, we will be sure to note this suggestion!

    Any other hosts who think this is a good idea we would love to hear from you!

    Thanks again!

    John Sweet
    • view 3 more comments
    • I agree 100%. as a host of over 4 years on BTR I have always asked the question as to why this has not been done already. I have run a show with two recurring co-hosts and it would have made my life and i am sure there's a lot easier if we had just had a co-host call in/log in feature just like how on facebook pages you can invite other users to moderate or content produce on your page
    • Ever heard of SKYPE ??

      Co-Host Skypes into you. You in turn log onto BTR & proceed to put BOTH of you on the air

      Ain't perfect or ideal but it seems like a simple reasonable workaround to me
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  • 2
    I think this would be a great idea, too. I would like to expand our show but am nervous about people having full access.
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    This is a great idea I would also like to expand my show and upgrade but I an very cautious especially while I am presently thinking about upgrading, wonderful suggestion.

    The Co-host should be able to log in for the purpose of scheduling shows if you as the host is unable to host and also screening calls and the chat room but they should not have access to the Account section of the host page where they can change the show page description and other features.
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    This has always been a concern but I see the question was posed close to a year ago now and still no resolution. I am wondering if they have consideration for it in the near future?
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  • 1
    This is an interesting conundrum. When I have a co-host it is my wife and we just use different phones on the same line. A selling factor for BTR is the ability to 'screen callers', but this is impractical to do. Only the 'host' line has that ability, so I would have to say "hold on everyone while I see if there is a nut case on the line".

    The current co-host implementation is nothing more than creative writing.

    Obviously this is a tricky problem. It would be awkward and expensive to engineer a third phone number to use, Host, Co-host, guests. But might be possible to split the Host line? Rather like the Guest line? Pin driven?
    • Hi Simon,

      The co-host/screener/producer would call into the guest call in number like any other person would. This will let them be able to screen callers on their own line by putting their own line and the other callers line into the screening room. They will need to log into the studio on a separate computer and can then use the studio as you normally would to bring callers in and out of the screening room.

      Allan
    • So, ... You can use the same username and password to log in to your show twice (Via phone only) and utilize the same studio features?

      Christopher
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  • Yes, the current implementation for co-hosts is less than ideal. It would be advantageous of hosts could set up accounts for one or two co-hosts that would give them access to schedule and edit shows, run the studio and chat, but not allow them to have access to manage the account otherwise. They should be able to use their own handle. I was a bit surprised when I upgraded to premium that there was a better way to have a co-host.
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    1
    Can both hosts log-in using Skype? ... if so, this might be a good way to solve this issue.

    I like the co-host limitation but in reality, I just have mine call in because I like full control without the worries of having someone hacking my show or make any significant changes.

    Just a thought ...

    Christopher
    • Yes, and no. The "Skype" button on the show control panel disappears when the first host connects via Skype. The co-host can Skype in as well, but they have to go to the show page and use the "Skype" button that appears there, calling in just like a guest.

      And you still have the issue that, for any host or co-host to have access to show controls, they have to share the one account password to get to the Studio.
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    Yes with a capital Y.

    There are many networks now with multiple hosts/guest hosts. Allowing so many people the password to a show account where they could delete shows, wipe out audio on the switchboard, downgrade or upgrade the account and even go attend other shows under the owner's name is potentially problematic when problems arise.

    I'm working with a large network considering moving over here and a major concern is that they would have to take on additional cost to have a single person be the one to log onto the account and run the switchboard and chat room.

    If we could assign certain admin abilities to other user's accounts that would make life much easier. If it could be a list of things you could choose from that would be best. So some might choose to give full access, some access only to the switchboard and chat functions, some scheduling etc.
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  • 1
    I have several host/co host few have the password. What i did for awhile when we had several in the acct was to change the password frequently. I had a different password for each host and I would change the password to theirs only 30 minutes prior to what ever show they were hosting ect. immediately after the show i would change it back to one only I knew so that kept peeps from spending to much time in my acct. and for too many peeps to be signed in at once just because they were being nosey. Only 2 of us were and still allowed to edit audio and I do all the scheduling. your best bet is to find trustworthy people period. WE had a problem with a host who terrorized every show we did for 7 days he cut peeps of the board ended shows ect. I changed the password immediately but he stayed signed into the acct for seven days! So I do understand everyone's concerns :)
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  • I’m frustrated
    The bottom line is, the way it is now, if you ever have a falling out with a co-host, they have your account login and password, and it only takes 2 mins to wreak complete havoc in your account, They could change the name on the account, billing information, the name of the show, cancel all upcoming shows, etc etc. This would be such a simple fix, I can't believe it hasn't been done earlier. PLEASE do this, BTR, PLEASE.
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    • I'm glad you can fix whatever damage is done by a grumpy co-host, the issue is that WE have to deal with YOU to get something fixed that YOU could have limited access to originally, and not had it been an issue for US at all.

      John, the problem is that your "business/development decision" is quite unexplained while the users of your system have been quite happy to explain their concerns and how they see this as a problem. Your "business/development decision" has forced users to create poor workarounds and hard decisions to have this functionality. Without specific information as to why this hasn't been addressed (other than you can't figure out how to make more money on it), this remains an issue for your users and subsequently qualifies to us a "fix". The one thing that I can't stand in business is the appearance of apathy and arrogance in the face of customer-driven issues. This is something BTR should be embracing to find a great solution to implement where it's equitable for everyone involved. But when a company is ambiguous about their position, and ignoring a customer-driven problem, there's a flag there.

      Tell us why you choose not to implement this, and your users just might be more accepting of that than a blanket statement of a "business decision".
    • John C Sweet (Assistant Director of Operations) August 19, 2013 16:40
      Thank you for your feedback, we will be sure to log everyones concerns!

      Best,

      John Sweet
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  • this is an idea i've thought of as well.. my partner and i have been doing the co-host thing for 3 years now by using a guest line. it's inconvenient, but it works. what i wanted to address specifically though, is that my partner and i are constantly talking and it would be an interruption to screen calls. i understand that this isn't a large, heavily staffed terrestrial station, so it would be unreasonable to expect a third person to come on and screen, but with the ability to view and label the numbers of guest callers, it would be sensible enough to rely on tagging maniacs for future reference, if they decide to call again.
    here's the problem with that though. it hasn't worked for us in quite a while. we've had to manually write down numbers or memorize them because the save feature in the studio doesn't work for us.
    i'm glad that the major issues, such as the sporadic audio failures, appear to have been dealt with, but the system is still far from functioning properly.
    if this could be addressed, i would appreciate it. and please don't say "bear with us". we'd like to know that we're above the preprogrammed responses.
    - Don Grimm
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