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"There was an issue processing your activity."

I am trying to upload .bm2 files onto Boardmaker Online. I am using the same process I have used successfully many times before without issue. But now, for some reason, I get the error "There was an issue processing your activity," as soon as it gets to the "getting Activity Details" section of the Processing progress bar. All the files I try show up in My Activities, all have a blue icon next to them that says I cannot edit before converting.

Please help!! I need to be able to edit these .bm2 files ASAP.

Thank you.
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