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I’m frustrated

Boardmaker studio asking me to upgrade when

Im trying to access my account number from my boardmaker account so i can set up boardmaker student on my sons i pad9you have to type your account number in to set it up) It keeps asking me to upgrade so i can use all the features even though Ive just bought and installed boardmaker studio.I trialled boardmaker for 30 days before buying it.
Can anyone help?
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