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Boardmaker Plus Printing Issue

I am unable to print any of my templates. Every time I hit "Print" or any type of printer option key, I receive the "No printers installed" message. I don't even have the option to choose a printer. I am either directly connected to a printer via USB port or I have access to three of my school's computers, wirelessly. Help!
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  • Hi, Natalee. I've got some questions that will help us pinpoint the problem..

    1. In BM+, when you select File and Print, what options show up in the Name drop down in the Print Window?
    2. Can you print from other programs on the same computer?
    3. What version of Boardmaker are you running? (ex: 5.3.8, 6.1.2, etc.)
    4. Is this Windows or Mac?
    5. What operating system do you have? (ex: Windows XP, Windows Vista, Mac OS 10.4.11, Mac OS 10.5.5, etc.).
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  • Hello, I am having the same issue!

    1. There is no Print Window where to choose printer Name. There is only a pop-up dialog saying that no printers are installed

    2. I can print from other programs to all 6 printers in my work network

    3. I am running a 5.3.7 version of Boardmaker

    4. I am running Windows 8.1

    Thanks in advance!
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  • Just in case someone has this problem more recently (as I have), the solution was to select a default printer on the computer (go into the printers/devices settings and just select the printer you want to use as the default). Without restarting the program or my computer, the printer immediately was available in Boardmaker. I thought I had a default printer selected, so...it's better to just double check. Easy fix. Very frustrating process.
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