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Boardmaker plus v.6 supplemental installer disc not running

Hi,
I have been trying to install the supplemental installer to my windows computer and I am hearing lots of wierd sounds coming from the disc area. I know that the disc is clean and the area is in working order because I can play the Boardmaker Plus CD with no problems and I have no problems with DVD's, only with the supplemental installer CD.
Can you please help, or can I get a replacement CD?
Thank you
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