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Boardmaker Studio will not open off server

When I try to open Boardmaker Studio on a laptop with WIndows 7 I get a global exception error and it says it will not run off of the server. Technical support suggested opening directly to the design mode. That works at the office, but at home on wireless it will not open. Help!
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  • Hi Karen,

    It could possibly be due to settings in Internet Explorer. There is an option to allow Proxy Settings. Open Internet Explorer. Go to "Tools" and then "Internet Options". Select the "Connections" tab. Select the "LAN Settings" option. See if you have "Use A Proxy Server.." marked. If it is, try un-marking it. Select OK out of all the menus and then try loading Boardmaker Studio again. Thanks and have a great day!

    Darren Walsh
    -Mayer-Johnson Technical Support
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