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I’m confused

Can hear it but can"t see it

On my BMO, in "My Media", we have videos that came with our district subscription. I was looking at the "Bubble Pop" in particular. I think I may have hit the "Save" button after I viewed it and it moved it to page 1 of the list of sounds and video in "My Media". Now, I can play it...but there is no Video, I can hear the sound but black screen. How do I restore this?
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