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English (US) v28.dll is missing

Hi there
We got an issue on a windows device: After opening a file, the message "Mayer-Johnson: English (US) v28.dll is missing" appears.
I found the following two posts:
https://getsatisfaction.com/boardmake...
https://getsatisfaction.com/boardmake...
But there is no response.
Could you help me?
Appreciated!
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