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I’m concerned

I keep getting a message: "use assertion failed" when I try to search for a symbol. Does anyone know what is wrong and what to do?

I am attempting to just search and use some symbols. I know how to do it and have done it in the past, a lot. I have not been able to search any symbols at all, all day long. I really need to finish a few projects but cannot without being able to use the symbols with boardmaker. What is wrong and what can I do? I just keep getting a message saying: User assertion failed.
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