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Uploading problem

As I am uploading my boardmaker activities, the visual shows up but not the words. Any idea why?
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  • John S. (Official Rep) April 18, 2014 12:21
    Hello. The first thing I'd do is see what version of Boardmaker you are running and update to the latest version, if needed.

    http://www.mayer-johnson.com/support/...

    If this doesn't help, I'd contact Technical Support at 1-800-588-4548 or support@mayer-johnson.com to troubleshoot further.

    Here are some details you'll want to have ready when you contact us:
    1. Do you have Boardmaker, Boardmaker Plus, Boardmaker with SDPro, Boardmaker Plus Player, or Boardmaker Studio?
    2. What version of Boardmaker are you running? (ex: 5.3.8, 6.1.2, etc.)
    3. Is this Windows or Mac?
    4. What operating system do you have? (ex: Windows XP, Windows Vista, Mac OS 10.4.11, Mac OS 10.5.5, etc.).
    5. Is it one particular activity or does everything you download appear with only images?
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