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Uploading problem

As I am uploading my boardmaker activities, the visual shows up but not the words. Any idea why?
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this question
  • John S. (Official Rep) April 18, 2014 12:21
    Hello. The first thing I'd do is see what version of Boardmaker you are running and update to the latest version, if needed.

    If this doesn't help, I'd contact Technical Support at 1-800-588-4548 or to troubleshoot further.

    Here are some details you'll want to have ready when you contact us:
    1. Do you have Boardmaker, Boardmaker Plus, Boardmaker with SDPro, Boardmaker Plus Player, or Boardmaker Studio?
    2. What version of Boardmaker are you running? (ex: 5.3.8, 6.1.2, etc.)
    3. Is this Windows or Mac?
    4. What operating system do you have? (ex: Windows XP, Windows Vista, Mac OS 10.4.11, Mac OS 10.5.5, etc.).
    5. Is it one particular activity or does everything you download appear with only images?
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