Corrupted File

  • Problem
  • Updated 4 years ago
I just bought Tuesdays with morrie on the eBook Store and I downloaded the Adobe ePub edition and it won't open. It says the file is corrupted. How do I fix this?
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cnwinslo

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  • pissed.

Posted 4 years ago

  • 1
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Evan, Official Rep

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What does the error message say exactly? Does it say: '"Adobe Reader could not open because it is either not a supported file type or because the file has been damaged."? If so, please go here for info on how to resolve this: http://getsatisfaction.com/booksonboa...

If this is not the error message you're getting, please let us know what you are getting so we can investigate. Please be specific. You can either respond here or submit a help request to our customer support team at support@booksonboard.com. Please also let them know your username or the order number for this book so they can look it up in the database.