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I’m confused and frustrated!

Can I make a quiet cup of coffee

Hi, I have been using my Breville for 1 year and 1 month. I received it as a Christmas gift for Christmas 2010. I absolutley love the machine and have only had one complaint, it is soo loud when heating and brewing. It actually rattles and sounds like it is going to explode when making the coffee. Over the course of use, it has actually become even more disturbing. I had convinced friends of ours to buy the same machine but did warn them of the loud almost industrial sounds it would make. Anyway, they have since purchased the same machine and their machine is silent when brewing and heating which leads me to think there is something wrong with my machine. Any advice? Is there something we can do to repair this?
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