I have a problem & I Need Your Help

  • 1
  • Problem
  • Updated 6 years ago
I have a Breville SK500XL. I love the pot!! Unfortunately the heating element went out and my like new pot does not work. Do not feel that for what I paid for this pot that it lasted very long. Not sure what to do about it? I would hope that you would stand behind it. Would like a response. Thank You
Photo of Karen Severson

Karen Severson

  • 1 Post
  • 0 Reply Likes

Posted 6 years ago

  • 1
Photo of Kenji


  • 2421 Posts
  • 31 Reply Likes
Hello Karen,

Please email us at askus@brevilleusa.com so that we can gather a few pieces of information from the machine as well as validate the kettle's warranty.