Why won't my coffee maker actually brew and drip the water so I can have some coffee?

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  • Updated 1 year ago
My Gourmet Single Cup Brewer is not working properly. After the display is finished brewing, it states to open the head. I then open the head and put in a K cup and press brew. It appears that it is brewing but it stops after 2-3 seconds. I have repreated this cycle over and over again and nothing occurs. I have taken out the K-Cup too. When this problem initially occurred, the water went into the bottom. After I tried again, the water does not go any where. It just stops. Will someone please help :-)
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Stacy Ratinetz

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  • very upset

Posted 5 years ago

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morley.ruth

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I have the same problem - what is the solution?
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Kenji

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Hello Stacy and Morley,

There are a few things we can try before we deem the unit defective. First of all I would decalcify if you have never done this.

Please follow these instructions in order to decalcify your machine. We recommend using white vinegar as the decalcifying agent. Dilute the vinegar with water using 1 part white vinegar, to 1 part water solution (50/50). We recommend soaking the filter cups over night, as well as brewing and steaming half of a reservoir of solution through both components of the machine. Let it sit for 30 minutes or so as the acidic quality of the vinegar will slowly dissolve any calcification. Then brew and steam a reservoirs worth of water to rinse any residual vinegar from the machine.

Another is to clear the needles in the brew head and the K-Cup holder to assure that water is flowing through and not just getting clogged and going back into the water reservoir. In the needle in the brew head there will be 3 holes on the sides of the needle that need to be cleared with a toothpick, safety pin, or needle. The other needle in the K-Cup Holder basket has only one hole. After clearing these needles run a cycle of just water through the machine to clear the pathways if anything was clogged.

Check to see water is not just sitting in the K-Cup as well, this is usually a sign that the bottom needle is not puncturing the bottom of the K-Cup thoroughly.

Last but not least, you will want to make sure the water reservoir is pushed all the way down. There is a valve at the bottom of the reservoir that will not open if the reservoir is not pushed down far enough, meaning you will not get proper water flow.

-Kenji
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morley.ruth

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My problem went away as magically as it appeared. The coffee maker has been a boon as we have both had horrible colds and coughs - strong coffee worked for my husband's cough and lots of herbal teas worked for both of us. I think mine was a problem with one K-cup that was faulty - nothing to do with the machine. I use filtered water (from my fridge) so haven't needed to decalcify yet (actually we have a house filter as well so the water is double filtered)
Thanks for info
Ruth
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Kenji

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Hello Morley~

I am glad to hear that the Gourmet Single Cup Brewer was able to give you some relief from both you and your husbands colds, and am especially happy to hear that the problem seems to have been resolved.

It may be that in your circumstance, your needle in the actualy K-Cup holder may have become too dull, making it more difficult to puncture the bottom of the K-Cup to allow proper flow. Also, if K-Cups are stored for long periods of time, or in damp/moist areas they can become condensed or compacted, which may not allow water to flow through them and cause what you have stated regarding faulty K-Cups.

-Kenji
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Bella Donna

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OMG!!! It worked!!! weee thank you Kenji for the tip!!! I just have bought my Cuisinart coffee maker in Jan and it stopped dripping lately and i was so depressed for i can no longer afford to buy expensive machine! I used the 50/50 solution and now its dripping!!!!!!!
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Cristy Brown

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My cuisinart k cup coffee maker isn't working very well either. I cleared needles, descaled with vinegar 3 times. What is strange is that it works fine when you run just water or rinse cycles. But when you put a k cup in there is restriction in the water flow. It is a trickle at best and usually shuts off before it even reaches half a cup. Take the k cup out and it's full flow. Very weird. What is the problem??