I’m confused

It only shows "loading" window, it closes and appears again

I've installed previous alpha at its time,now I uninstalled that and then installed this new version on Windows 7 64bits, but it just shows the loading window :( and if not focused I get that windows again poping up and still showing loading window. I restarted Windows and still showing the same loading... btw before ending installation it showed an error of "BlueStacks application has stopped working" and just closed, and I have reinstalled again and the same error occurs. Previous version alpha worked perfectly.
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  • I’m frustrated,confused,sad...
    2
    Thanks for the new version but its still not works...
    Instal no problem, runs good.
    After closing progam and restart only loading screen.
    This screen disapeers in about 1 minute and than nothing happend.
    So, for me no happy weekend
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  • 2
    I've installed the refresh today and it installed fine and ran once. The next time it sat on the "loading" screen for a while and then vanished. I have uninstalled, rebooted, re-installed about 6 times and it is always the same.

    Funny part is that this never happened to me on the original Beta which I used on the same machine.

    Running on Win/Pro 64bit on an I5 processor, 8GB memory, 300GB drive.

    Shall we get our act together?!? or maybe have a talk with your Test and QA folks!

    Since the refresh doesn't fix anything I need, its back to the original.

    Regards,
    Jim
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  • still the same problem. (blank screen with endless "Loading")
    I am sure all of dear developer trying on it. We are waiting for your valueble efforts worth everything because we will not pay for it and they are taking their time.
    Best regards developers !!
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  • 3
    Apparent success. After numerous remove/reboot/install cycles, I seem to have a stable beta-update system at least from the "Loading..." issue perspective.

    The sequence I followed was:

    1. Remove Bluestacks via the Control Panel.
    2. Reboot
    3. Install the original beta
    4. Re-sync selected apps from my phone
    5. Test apps, shutdown Bluestacks and restart Bluestacks several times.
    6 Shutdown Bluestacks (including stopping related processes and services using the Task Manager) .
    6. Install the beta-update and reboot
    7. Test apps (several worked that did not work on the original especially those that needed a mic)
    8. Stopped and restarted Bluestacks several times with no "Loading..." problem.
    9. Hibernated and resumed a number of times with no problem
    10. Shutdown and restarted several times with no issues.

    My assumption is that this problem is caused by something being left around across the install of the update.

    I did notice that a normal Bluestacks shutdown does not stop all the Bluestacks components. I noted specifically that the "log rotator" is not stopped and I did stop a service or two that looked related but I'm not sure. Actually, this design flaw should be fixed. "Shutdown means shutdown" not "shutdown except for". I have had some strange interference problems when Bluestacks is running that don't occur if I "completely" shut it down.

    Regards,
    Jim
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  • Now I get past the loading screen but then a error message comes up and says "Bluestacks frontend has encountered a problem and must shut down"...It is not working with the apops after that point.
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  • 3
    I am running windows 7 64 bit. I had the same problem. I found that if i gave my user account full-control of ProgramData\BlueStacks the installer worked correctly. The issues seems to be related to windows permissions.
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  • If you get this error message "C:/program files (x86)/bluestacks/hd-startlauncher
    .exe" it means the DLL files are missing. I have launch bluestacks 3 times and it have deleted DLL file itself . Bluestacks has broken JAVA, too so i can't play Minecraft! Java and Minecraft works perfectly without bluestacks!
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  • I installed bluestack on windows 8 cp, it has trouble opening normal but it works just fine under windows compatible mode.

    bluestack is cool.
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  • I’m happy
    3
    Ok I had problems with Bluestacks Beta-1 Launching even after the update heres how I solved it.

    1. Uninstall Bluestacks using control panel.
    2. Install BlueStacks_HD_AppPlayerPro_setup_REL.exe
    3. After it intstalls Bluestacks will run. Quit out of it as soon as you can.
    4. Install BlueStacks-ThinInstaller_0.7.0.722.exe
    5. It will Update...

    Now everytime you run it you won't experience the crash (I havn't)

    Optional:

    Install the UI GO Launcher EX to get access to all your Apps and Advanced Android Settings..





    Hope this helped :)
    • view 5 more comments
    • That sounds similar to my experience... i have 2 users... one is me (admin) & one for the kids (standard)... my (admin) user suddenly does not have the permissions you would expect on the file system (e.g., instead of full control, something like read only).
    • We have 3. It was originally my wife's computer but then when she got a new one it got repurposed as our general family room computer hooked to our TV. We don't have cable and don't watch any live TV, but do watch Netflix on it and Amazon videos, and DVD's. Anyway, I created two additional accounts, one for myself, and one for our daughter. I had been trying to install it on my (secondary admin) account, but tonight I tried installing it on my wife's (orginal admin) account. Same exact thing happened! Checked the programdata/bluestacks folder and my wife's account has full control by default. I even tried to run bluestacks as administrator and that didn't change anything either. I'm assuming I'm just going to have to wait until they get this figured out. Although I'm thinking more and more that I may end up eventually going with a hardware solution, such as the Pocket TV product that's on Kickstarter (or a similar product from another manufacturer). Those have the advantage that they are very portable and you can just take them with you and hook them up to any TV with an HDMI port...
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  • Hey, if I uninstall Bluestacks will it delete my apps? Is there a way to save them if so? I have an Blizzard Authentificator and if I delete the app I'll lose my account :(

    Thanks by advance B1trider :)
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  • Yep...Unfortunately you will lose the apps when uninstalling :(. I know it is an extreme solution but you should get a fresh install of Bluestacks that will run without crashing if you follow my steps above.. :)
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  • 2
    I would suggest prior to wiping out your bluestacks installation that you:

    give your user account full-control of ProgramData\BlueStacks directory.

    I haven't had crash or an issue with BlueStacks since correcting the Windows permission settings.

    This is how to do it, if you're unsure (do not do this for anything else and do not use this as a method to fix every windows issue that surfaces for you).

    In windows explorer:

    1) navigate to C:\ProgramData (if C is your Windows drive) - Note this not Program Files it is ProgramData.

    2) Locate & right-click the BlueStacks folder within C:\ProgramData

    3) Select Properties

    4) Select Security Tab

    5) Find Your Widows User within the Group and User Names Window

    6) Select Edit

    7) You will need to select your Windows User within the Group and Users Name Window

    8) Assign Full Control and select OK

    9) Select OK again

    10) Reboot

    This will also not force you to wipe out your install of blueStacks.

    For me it resolved the never ending, "Loading\Crashing" issues.
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  • J Oosting

    To me it is not Bluestacks but Blue Screen Errors.
    First 2 attempts to install standed with a error telling me there was som kind of internet connection error (try again later). At the third attempt the installation ended in a BSOD.
    Restarting the PC left me with a BSOD again. Had to restart in save mode and via MSCONFIG disabling the startup part of Bluestacks resulted is a normal starting PC.
    After an uninstall the Bluestack start-up items still showed up in MSCONFIG.
    Had to manually remove them via REGEDIT to get rid of these last annoying leftovers.
    So far my experience with Bluestacks.
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  • Same problem here. But I think it has nothing todo with Bluestacks itself.

    Before my first attempt to reinstall Bluestack, I have made a Backup of the Android files (C:\ProgramData\Bluestack\Android). After reinstalling, Bluestacks works again, but if I replace the new Adroid folder with my backuped one, the loading error occours again.

    Then I copied the orginal files back and Bluestacks works again.

    So there must be a problem in Android itself/the image.
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  • I’m going to drink heavily
    Running Windows 7 home premium 64bit
    I3 processor
    4GB of ram

    everytime I open the program it sits on the black loading screen for maybe 15 seconds and then just closes.

    I have tried:
    countless fresh installs
    the alternate install
    disabling every non essential program I can think of
    running almost every compatibility mode there is
    running as administrator.
    giving myself full permissions in the program data.

    After about 20 attempts I got something saying it might not be installed correctly. Does anyone know an android emulator that works better than this?
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  • I’m frustrated
    I got this problem too. I already reinstal several time for this program but the problem same. may be 90 % ask about the same problem.
    I hope delevoper can fix it as soon. i tried some some advice fronm this forum but not succes.
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  • I’m depressed
    This problem was first reported 4 months ago and is still unsolved. I've given up hope that the developers can fix it. Either they can't solve the issue, or don't have the resources to tackle it. They were concentrating on getting the Mac client working for Google I/O and maybe now that that is over we'll see some movement, but I'm not holding out much hope.
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  • I have the same problem, it may caused by the video card. I reset to support true color 32-bit. and reinstall beta 1, it works fine for me.
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  • i had the same problem.. when it running just appear loading box and then close....
    so i try go to window service and stop bluestackandroid service and start bluestack again... it work for me.
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  • I’m frustrated
    I just installed it on Win XP SP3. Unfortunately, it keeps on loading and I've to wait for couple of hours. Yet, I've tried uninstall it for a few time but it didn't work.
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  • Just open task manager end all the processes starting with HD then restart bluestacks
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  • Hi
    Thanks for your patience and continued interest in BlueStacks. Your feedback really helped us in improving our product. We have released a new version of BlueStacks app player which can be downloaded from www.bluestacks.com. Please install BlueStacks App Player and let us know how it goes for you. Do send your valuable feedback.
    Sincerely
    Deepika
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  • Hi guys!

    So i've been following this thread very carefully without really giving my thoughts but here is what I figured out after many try and combination (Deepika and Ambreesh that should interest you!!)

    So far, for PC, everything works perfect (XP/7)
    for the laptop, its gets cheesy cause there are mainly 2 problems

    - the first one is the "loading bluestacks" doing nothing....
    Indeed bluestacks runs perfectly right after the install, but when u restart it or restart the computer, it doesnt work anymore!
    The thing is, on laptops with XP, I never experienced this problem, and as 7 is greatly different from XP regarding security issues, I tried to run bluestacks as an administrator and it worked....
    SO PEOPLE, FOR THE "LOADING BLUESTACKS" PROBLEM, JUST RUN IT AS ADMINISTRATOR (7 is really tricky with all its virtual store thing and restrictions). For those who run it on XP, there's no problem with this issue.

    - the second one is the black screen problem, and for this one, i'm sorry to say that to you guys, but the new release doesnt change a thing....
    I only experienced it on a old laptop (running on 7 still)...I could get rid of the "loading bluestacks" problem by running it as an administrator, but the black screen was still there....

    Putting it in a nutshell, the "loading bluestacks" problem is not a crash, a bug, or something that could comes from you (it's only 7 restraining you). But the black screen problem is still on...
    but keep in mind it's only on laptops, I never experienced any of these 2 problems on regular PC (weirdly, 7 didnt restrain me on regular PC so the app was properly running)!!

    GOOD LUCK AND KEEP IT UP, bluestacks can become something really big :)

    Guillaume.
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  • Same thing happening to me, but I'm running OS X Lion. Any ideas?

    Thank you
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  • i solved the problem by uninstalling 'intel graphic accelerator'. i did that because i noticed bluestacks stopped operating properly after I installed it.
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  • I’m sad
    I have given up on bluestack. stops at loading then closes! smh. between am running it on a win7 64bit
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  • It works well on my stationary computer with WinXP SP3, but does not work on my laptop which also runs WinXP SP3. It only starts the window where it shows "Loading...", and then closes the window and nothing happens. Sometimes (but not always) it not only closes the window but crashes the laptop.... without showing anything, not even BSOD...
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  • mine shows " THIS APP REQUIRES .NET FRAMEWORK 2.0 SP2."

    Please Visit Us At: http://community.bluestacks.com/blues...

    Can Anyone Help Me With This?

    Thanks
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  • Robotek game does not load. only sound. What's the problem?
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