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I’m feeling dizzy

Problem installing Bluestacks, ERROR 1500.

Hello, i have problem installing bluestacks. i want to install the newest bluestacks (my current version is : . i want to update, by downloading the installer from bluestacks site. when i launched, appears error "ERROR 1500, and it said another process is running. but i dont install another apps.

here's word :

ERROR 1500. Another Installation is in progress. You must complete that installation before continuing this one. ','(NULL)','(NULL)','(NULL)','(NULL)','(NULL)',"

NB : sorry for my english.
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