Every time I try to open an email from Bullhorn it messes up my Outlook and causes it to "not respond" I cannot open any messages. Please advise ASAP.
- 11 Posts
- 0 Reply Likes
Posted 6 years ago
- 5 Posts
- 0 Reply Likes
I too am having this issue. When I click on a bullhorn reach email it prompts a dialogue box which says it is searching for cloudfront and pretty much freezes up my outlook for a minute or two.
- 28 Posts
- 0 Reply Likes
The problem I have is that when I go to click a Bullhorn email (candidate application), the email freezes and Outlook is not responsing.
After about 20 seconds the email opens and I can continue, but why is there this lag time?
Alex
After about 20 seconds the email opens and I can continue, but why is there this lag time?
Alex
- 11 Posts
- 0 Reply Likes
- 4 Posts
- 0 Reply Likes
- 11 Posts
- 0 Reply Likes
we too are having this problem - since 9 a.m. yesterday.
outlook crashes every time we try to even simply open the bullhorn reach email.
outlook crashes every time we try to even simply open the bullhorn reach email.
- 11 Posts
- 0 Reply Likes
- 11 Posts
- 0 Reply Likes
Here you go.....Phil Costa's direct email. Phil Costa .
I just sent him an email on this - hopefully others will too :)
From: Shannon Mahaffey - VIRTELLIGENCE
Sent: Tuesday, June 12, 2012 9:11 AM
To: 'Phil Costa'
Subject: RE: Please check your Reach account for candidates you may have missed
Phil,
Please review the “problems” questions on the community bulletin board – many of us are very frustrated with the lack of response to our issues.
Shannon P. Mahaffey
Recruiting Director
VIRTELLIGENCE
I just sent him an email on this - hopefully others will too :)
From: Shannon Mahaffey - VIRTELLIGENCE
Sent: Tuesday, June 12, 2012 9:11 AM
To: 'Phil Costa'
Subject: RE: Please check your Reach account for candidates you may have missed
Phil,
Please review the “problems” questions on the community bulletin board – many of us are very frustrated with the lack of response to our issues.
Shannon P. Mahaffey
Recruiting Director
VIRTELLIGENCE
- 2 Posts
- 0 Reply Likes
I am having this same problem and may cause to look for an alternative service if this can not be fixed.
- 2 Posts
- 0 Reply Likes
I am having this same problem and may cause to look for an alternative service if this can not be fixed.
- 300 Posts
- 2 Reply Likes
Thank you for making us aware of the issue. We are currently working on a fix which should be deployed this afternoon.
In the meantime, you can avoid this issue by updating your Outlook settings to block images by default. Instructions can be found at: http://office.microsoft.com/en-us/out...
The issue is being caused by a recent switch to enable secure browsing for Bullhorn Reach, which has the side effect of making outlook attempt to load a protocol relative URL which it is not able to handle.
Thank you for your patience while we resolve this.
Matt
In the meantime, you can avoid this issue by updating your Outlook settings to block images by default. Instructions can be found at: http://office.microsoft.com/en-us/out...
The issue is being caused by a recent switch to enable secure browsing for Bullhorn Reach, which has the side effect of making outlook attempt to load a protocol relative URL which it is not able to handle.
Thank you for your patience while we resolve this.
Matt
- 1 Post
- 0 Reply Likes
As with the others, this caused me a great deal of time loss yesterday, trying to research the issue. It would be helpful if an announcement is made on this thread when the issue is resolved.
- 1 Post
- 0 Reply Likes
The automated emails I am recieveing telling me who had applied to my jobs are freezing outlook!
This reply was created from a merged topic originally titled
Your emails are freezing my outlook.
This reply was created from a merged topic originally titled
Your emails are freezing my outlook.
- 1 Post
- 0 Reply Likes
Hi, Not sure what is going on but the candidate inquiries are causing my Outlook to crash every time I highlight, read or forward. Is anyone else having this problem?
This reply was created from a merged topic originally titled
Bullhorn Reach candidate inquires crashing Outlook 2010?.
This reply was created from a merged topic originally titled
Bullhorn Reach candidate inquires crashing Outlook 2010?.
- 3 Posts
- 0 Reply Likes
in Outlook, when I try to open a Bullhorn Reach file, it takes quite a while and stalls my Outlook...
This reply was created from a merged topic originally titled
Outlook stalling..
This reply was created from a merged topic originally titled
Outlook stalling..
- 4 Posts
- 0 Reply Likes
Every time I try to open an email from Bullhorn it messes up my Outlook and causes it to "not respond" I cannot open any messages. It says contacting cloudfront.net. 
This reply was created from a merged topic originally titled
Contacting:cloudfront.net.....Causing Outlook to slow down and not respond.

This reply was created from a merged topic originally titled
Contacting:cloudfront.net.....Causing Outlook to slow down and not respond.
- 300 Posts
- 2 Reply Likes
We deployed a fix for this bug this afternoon and any new emails that are sent by Reach will not cause issues in Outlook.
Unfortunately, emails that have already been sent may still cause this issue. You can prevent any issues with existing emails by enabling image blocking in Outlook.
To enable image blocking:
Go to the "Tools" menu and select "Trust Center." Click "Automatic Download." Select the check box to "Warn me before downloading content when editing, forwarding or replying to e-mail."
Unfortunately, emails that have already been sent may still cause this issue. You can prevent any issues with existing emails by enabling image blocking in Outlook.
To enable image blocking:
Go to the "Tools" menu and select "Trust Center." Click "Automatic Download." Select the check box to "Warn me before downloading content when editing, forwarding or replying to e-mail."
- 28 Posts
- 0 Reply Likes
Matt, thanks for your reply. However I have updated the Trust Centre Automatic Downloads and its still freezing for 20 seconds before openng the email.
There was a mention that this was due to be fixed yesterday afternoon. How is this looking now?
Alex
Thank you.
Comment
There was a mention that this was due to be fixed yesterday afternoon. How is this looking now?
Alex
Thank you.
Comment
- 28 Posts
- 0 Reply Likes
Matt, thanks for your reply. However I have updated the Trust Centre Automatic Downloads and its still freezing for 20 seconds before openng the email.
There was a mention that this was due to be fixed yesterday afternoon. How is this looking now?
Alex
Thank you.
There was a mention that this was due to be fixed yesterday afternoon. How is this looking now?
Alex
Thank you.
- 300 Posts
- 2 Reply Likes
Awesome - glad its working for you now. Thanks again for your patience!
- 28 Posts
- 0 Reply Likes
Related Categories
-
Bullhorn Reach
- 5723 Conversations
- 354 Followers