retrieving deleted accounts

  • Question
  • Updated 6 years ago
i deleted an account by mistake, now 'show deleted accounts' doesn't show my account. how do i get back my account
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  • dejected

Posted 6 years ago

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Buxfer Support, Official Rep

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Did the account have a non-zero balance? Did it have any transactions?
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it had transactions for the past few months.. it was a zero balance account. By mistake instead of deleting a transaction, i deleted the account itself. Can they be retrieved? thanks for your reply..
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Buxfer Support, Official Rep

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Hmm .. I couldn't reproduce this bug. Can you email me more details at support@buxfer.com (account name, and a screenshot if possible). Thanks.
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i have sent a mail to you with name of the account and also a screenshot
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hey u there.. i sent a mail to support@buxfer.com with the screenshot.. Can you pls look into that.. No hear from you after that.. :-(