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Problem downloading files just purchased

I just ordered some files through the Trolly Dash special you have and some of files are not available when I try to download them. I recieve an error

403 Permission Denied You do not have permission for this request /boutique/pub/.nshuosxrrexlstcbeq/tou-paper-creator.txt

These are the files affected:

Birthday Cupcake 02 Pyramid & Decoupage Card 0.00 mb tou-paper-creator.txt

Birthday Cupcake 03 Decoupage & Pyramage Card 0.00 MB tou-paper-creator.txt

Birthday Cupcake 04 Decoupage & Pyramage Card 0.00 MB tou-paper-creator.txt

Birthday Cupcake 01 Decoupage & Pyramage Card 0.00 MB tou-paper-creator.txt

Birthday Cupcake Trio Decopage & Pyramage Card 0.00 MB tou-paper-creator.txt

I appreciate your attention to this and you can contact me at - asimpson2@telus.net

Thank you very much,

Annette Simpson
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