How do I preserve my web address when web host is no help and website is down?

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  • Question
  • Updated 7 years ago
  • Answered
My website ( is not coming up, and it's hosted by, and their responses are not helping. I checked the internet, and there are reams of negative posts about imagelink. So, should I start over from scratch? What about my web address which has been advertised for years, including the most recent Insight Directory?
Photo of Pamela Disque Hall

Pamela Disque Hall

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  • frustrated

Posted 7 years ago

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Photo of Cat Scholz

Cat Scholz, Wordpress Coach

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Official Response
Hi Pamela -

Thanks for asking! I suggest that you:

1) Find out where you purchased/registered your domain name ( and ask Customer Service to put up a "under construction" page.

2) Then sign up with web hosting at Dreamhost

3) Then go back to where your domain name was registered and get the nameservers (DNS settings) to point to Dreamhost (, and

4) Then install Wordpress or hire me to do it for you. See my installation packages here:

Once you get your new Wordpress site running, all will be well.

If you need further assistance, you can purchase consulting hours with me here: