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How are connections calculated?

I have a single sinatra app running on heroku connecting to a "punch" level clearDB db, which supports 10 connections.

It's unclear to me what that 10 connections limit means? Since I'm only running one app, does that count as just 1 connection? Or if 11 separate users are all using my app at the same time, will that take me over the limit?

Thanks,
Jonah
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