Problem with uploading

  • Problem
  • Updated 5 years ago
I am having a problem uploading pictures. Is there a size requirement/limit ?
Half of the time I choose the file, everything will look good, but then it will ask me to slesct a file.
Is there a better browser to use than another? Maybe it's the browser?
Photo of Matt S.

Matt S.

  • 3 Posts
  • frustrated

Posted 7 years ago

  • 3
Photo of Matt Kane

Matt Kane, Official Rep

  • 67 Posts
The rules are that it must be a JPEG. Must be at least 600px wide and 400px high, and it must be at least 1.5 times as wide as it is high. The maximum filesize is 8MB. The browser shouldn't be an issue. When does it show the error? Is it after you have uploaded?
Photo of Jessica BrassardJB

Jessica Brassard

  • 3 Posts
This helps me! Thanks!