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Gold package

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Conversations 1 - 15 of 228
Photo of Brian Mobberley
how to prevent juniors images being uploaded
child protection
  • 1 me too
  • 1 reply
  • Question
Photo of Luis Silva
Member Account Information - GoCardLess
We are using GoCardLess for Direct Debit payments and need to find a way to know which members to chase to get their details on the syste...
  • 1 me too
  • 9 replies
  • Idea
  • Implemented
Photo of Nick Riley
Match selections accepting or declining without members actually replying
One (sensible) member in particular has reported that when the emails are triggered, his account shows a reject or accept response withou...
  • 1 me too
  • 1 reply
  • Problem
Photo of City of Bath Hockey Club
Match records/selections - update without closing?
Hi Sarah,It would be great if in the match record section, one could update the score and scorers and press update - WITHOUT that then cl...
  • 1 me too
  • 1 reply
  • Idea
Photo of Charis
New flag / status for the 7 days in which to "Please check new member's details"
We would like there to be an easier way to see when members are either within the 7 days of just joining, or that has now passed.The issu...
  • 1 me too
  • 1 reply
  • Idea
Photo of City of Bath Hockey Club
Outstanding Balanace Payment Button in ‘My Account’
We think the idea of adding a ‘pay now’ button on my account/Balance section would be a really good idea. Trawling through your statem...
  • 1 me too
  • 0 replies
  • Idea
Photo of City of Bath Hockey Club
Match selection screen
Would it be possible to have a recap (and ability to edit) the match time and notes on a given fixture, from the selection screen it’s im...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Charis
Committed instalments report - showing members that have been deleted
The Committed Instalments report is showing members who have been deleted entirely from ClubBuzz. Can this be corrected?
  • 1 me too
  • 1 reply
  • Problem
Photo of Steven Lewis
Photographer new role privileges
Our Club Photographer/s needs to be able to create a collection and add photos to it. The current Clubbuzz set-up is that the role of ...
  • 1 me too
  • 1 reply
  • Idea
Photo of Charis
Event date merge tag bug in match selection email
In the match selection email - there is a bug where the {{event date}} merge tag isn't rendering the actual event date. It just reads {{e...
  • 1 me too
  • 2 replies
  • Problem
Photo of Charis
Committed installments not showing for members
Having spot checked with a couple of members, there does not seem to be a link to Committed Installments so members are unable to see wha...
  • 1 me too
  • 3 replies
  • Problem
Photo of Charis
Match selection email - the link to match details doesn't work
In the match selection email that is sent out to players, there is a link to the match details, e.g. "Further details can be found by l...
  • 1 me too
  • 1 reply
  • Problem
Photo of Murray Lyon
HTML emails
Is it possible to use the communications part of ClubBuzz to send formatted emails, rather than just plain text? Even some simple stuff l...
  • 1 me too
  • 1 reply
  • Question
Photo of Wyn Sleeman
Querying a charge in members account
Is it possible for a member to query a charge in their own account? It appears I can create queries on other member accounts (through th...
  • 1 me too
  • 4 replies
  • Question
Photo of Brian Dooley
Setting 'Pay Subs Monthly' as the default
We set ourselves up at the start of this year on the Gold package and using GoCardless to collect fees. Everything works as it should an...
  • 1 me too
  • 6 replies
  • Idea