Conversations

Photo of Luis Silva
Member Account Information - GoCardLess
We are using GoCardLess for Direct Debit payments and need to find a way to know which members to chase to get their details on the syste...
  • 1 me too
  • 9 replies
  • Idea
  • Implemented
Photo of Charis
Match records filtering - filter by team and pending / filed
It would be great to have better filtering for the match records. At present it is only possible to filter by date. We have over 15 teams...
  • 3 me toos
  • 1 reply
  • Idea
Photo of Charis
New flag / status for the 7 days in which to "Please check new member's details"
We would like there to be an easier way to see when members are either within the 7 days of just joining, or that has now passed.The issu...
  • 1 me too
  • 1 reply
  • Idea
Photo of Charis
Resend renew registration button
Could the Resend Renew Registration Button please have a "Are you sure" dialogue box that comes up when you press it? Pressing the butto...
  • 1 me too
  • 4 replies
  • Problem
Photo of City of Bath Hockey Club
Match selection screen
Would it be possible to have a recap (and ability to edit) the match time and notes on a given fixture, from the selection screen it’s im...
  • 3 me toos
  • 1 reply
  • Idea
Photo of Charis
Committed instalments report - showing members that have been deleted
The Committed Instalments report is showing members who have been deleted entirely from ClubBuzz. Can this be corrected?
  • 1 me too
  • 1 reply
  • Problem
Photo of Wyn Sleeman
Umpire or Coach payments
We have to pay our umpires and I would like to improve the mechanism we use. Currently, when the umpire is a club member, we have to send...
  • 1 me too
  • 2 replies
  • Question
Photo of Charis
Event date merge tag bug in match selection email
In the match selection email - there is a bug where the {{event date}} merge tag isn't rendering the actual event date. It just reads {{e...
  • 1 me too
  • 2 replies
  • Problem
Photo of Charis
Committed installments not showing for members
Having spot checked with a couple of members, there does not seem to be a link to Committed Installments so members are unable to see wha...
  • 1 me too
  • 3 replies
  • Problem
Photo of Charis
Match selection email - the link to match details doesn't work
In the match selection email that is sent out to players, there is a link to the match details, e.g. "Further details can be found by l...
  • 1 me too
  • 1 reply
  • Problem
Photo of Luis Silva
Member Account - view committed installments
When reviewing Member Accounts, it would be good to view future transactions/installments as an option (like viewing previous statements)...
  • 1 me too
  • 5 replies
  • Idea
Photo of Wyn Sleeman
Querying a charge in members account
Is it possible for a member to query a charge in their own account? It appears I can create queries on other member accounts (through th...
  • 1 me too
  • 4 replies
  • Question
Photo of Brian Dooley
Setting 'Pay Subs Monthly' as the default
We set ourselves up at the start of this year on the Gold package and using GoCardless to collect fees. Everything works as it should an...
  • 1 me too
  • 6 replies
  • Idea