Conversations

Conversations 1 - 20 of 692
Photo of James Brock
Privacy Policy link in footer showing "Fair Processing Notice" not the "Data Held Agreement" when clicked
I have defined our GDPR statements and they slightly differ depending on whether the text is being agreed to by a new joiner or whether y...
  • 1 me too
  • 2 replies
  • Problem
Photo of Nick Malden
Change Registration Date
We have tried to reset the registration date to 20th July but no emails have been sent. Most of the records show 25th August as 'register...
  • 1 me too
  • 2 replies
  • Question
Photo of Diane Bellin
Help with Match Selection and Events
I'm new to clubbuzz. Just wondering if someone can explain the difference between 'match selection' and 'event'. I have put some informat...
  • 1 me too
  • 1 reply
  • Question
Photo of Brian Mobberley
how to prevent juniors images being uploaded
child protection
  • 1 me too
  • 1 reply
  • Question
Photo of Brian Mobberley
Membership Categories
Data transferred into Club Buzz includes Categories which are not options in the new members utility. Can they be added?
  • 1 me too
  • 1 reply
  • Question
Photo of Luis Silva
Member Account Information - GoCardLess
We are using GoCardLess for Direct Debit payments and need to find a way to know which members to chase to get their details on the syste...
  • 1 me too
  • 9 replies
  • Idea
  • Implemented
Photo of Nick Riley
Match selections accepting or declining without members actually replying
One (sensible) member in particular has reported that when the emails are triggered, his account shows a reject or accept response withou...
  • 1 me too
  • 1 reply
  • Problem
Photo of Charis
Resend renew registration button
Could the Resend Renew Registration Button please have a "Are you sure" dialogue box that comes up when you press it? Pressing the butto...
  • 1 me too
  • 4 replies
  • Problem
Photo of Admin EDHC
selections not being notified
after the captain has made their selection and sent out notifications it shows the number of selections as sent but on the selection scre...
  • 1 me too
  • 2 replies
  • Problem
Photo of Sarah
How to change your match selection status
Change your match selection status When selected for a match you will receive an email (or text if your club have opted for SMS). You...
  • 1 me too
  • 5 replies
  • Idea
  • Under Consideration
Photo of City of Bath Hockey Club
Match selection screen
Would it be possible to have a recap (and ability to edit) the match time and notes on a given fixture, from the selection screen it’s im...
  • 3 me toos
  • 1 reply
  • Idea
Photo of Charis
Committed instalments report - showing members that have been deleted
The Committed Instalments report is showing members who have been deleted entirely from ClubBuzz. Can this be corrected?
  • 1 me too
  • 1 reply
  • Problem
Photo of Charis
Event date merge tag bug in match selection email
In the match selection email - there is a bug where the {{event date}} merge tag isn't rendering the actual event date. It just reads {{e...
  • 1 me too
  • 2 replies
  • Problem
Photo of Charis
Committed installments not showing for members
Having spot checked with a couple of members, there does not seem to be a link to Committed Installments so members are unable to see wha...
  • 1 me too
  • 3 replies
  • Problem
Photo of Charis
Match selection email - the link to match details doesn't work
In the match selection email that is sent out to players, there is a link to the match details, e.g. "Further details can be found by l...
  • 1 me too
  • 1 reply
  • Problem
Photo of Paul Duckworth
A record IP address
Our domain is with 123-reg.co.uk and I have changed the CNAME to dns.clubbuzz.co.uk but I also need to change the A records. What IP addr...
  • 1 me too
  • 1 reply
  • Question
Photo of Murray Lyon
HTML emails
Is it possible to use the communications part of ClubBuzz to send formatted emails, rather than just plain text? Even some simple stuff l...
  • 1 me too
  • 1 reply
  • Question
Photo of Luis Silva
Member Account - view committed installments
When reviewing Member Accounts, it would be good to view future transactions/installments as an option (like viewing previous statements)...
  • 1 me too
  • 5 replies
  • Idea
Photo of Wyn Sleeman
Querying a charge in members account
Is it possible for a member to query a charge in their own account? It appears I can create queries on other member accounts (through th...
  • 1 me too
  • 4 replies
  • Question
Photo of Brian Dooley
Setting 'Pay Subs Monthly' as the default
We set ourselves up at the start of this year on the Gold package and using GoCardless to collect fees. Everything works as it should an...
  • 1 me too
  • 6 replies
  • Idea