Annual membership - What happens if new member joins after 1st payment date.

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  • Updated 3 weeks ago
  • (Edited)
If 1st annual membership payment has passed and new member joins, do they get charged full amount over say 6 instalments as per our set up as we have not selected pro rate payments?
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Graeme Jonas

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Posted 3 weeks ago

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Alan Mawdsley

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When a new member joins, you will get an email informing you. You’ve then got a 7 day window to check that they are in the right membership category and associated with the correct sports (as these drive the subscription accounts). 

At the end of the 7 days, the charges will be generated to their ClubBuzz account and will appear on their e-statement on the 15th of the month.

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Cellan, ClubBuzz

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Hi Graeme - Alan's right. By default, members are set to pay monthly instalments where possible. So if the 1st annual membership payment has passed, a new member joins, the month they join, they'll get a statement for the first month.