automatic decline following match selection

  • 1
  • Problem
  • Updated 2 weeks ago
We have a member who is invited to matches but the system automatically declines her.  She does not even open the email inviting her to the match.  I see this has been a problem for others.  Did you find a solution?
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Jude

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Posted 2 weeks ago

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Mark

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Do they have any omissions against their profile?
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Jude

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Hi Mark thank you for the quick reply. Just checked, and no, no Omissions. Any ideas?
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ClubBuzz, Admin

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Hi Jude,

Drop us an email at support@clubbuzz.co.uk. We'll need to access your site to look into this.

Thanks