Currently unable to get onto my club website because "This website is under heavy load"

  • 2
  • Problem
  • Updated 3 years ago
I'd be willing to bet that I am the only member of my club trying to get onto the website at this time, given that it is 9:15pm on a week day after our season has finished. I do however have important information that I need to schedule to go out tomorrow morning and am unable to do so because I can't even get to the home page.

This is the first time I have actually experienced this problem myself, but I have heard of it happening to other members. Please advise ASAP as this makes your product unsuitable for purpose if it can not be resolved.
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MattD

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  • Frustrated and Annoyed

Posted 3 years ago

  • 2
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Oliver Mussett

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Me as well! The first time it has happened. What's happened???
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MattD

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Glad it's not just me, not that I want it to be happening to anyone. Got priority booking information to send out and work in the morning so this is my last chance
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Oliver Mussett

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Yeah same here. Got all new members docs to send out before 12 tomorrow. Let's hope it's resolved
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Sarah, Admin

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we are reviewing this issue with our hosting company will update when we get an update apologies for inconvenience
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MattD

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Any idea how long it will take? (I.E. should I bother staying up, or would I be better off trying again in the morning?)
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Sarah, Admin

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Sorry no this is out of our control at present
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Sarah, Admin

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This has been resolved apologies for the inconvenience