Document Type is Invalid Error Message

  • 1
  • Problem
  • Updated 2 years ago
I'm trying to upload a PDF file to the Document Manager within the Private Pages section.  But I get an error stating:
2 errors prohibited this user session from being saved
  • Document content type is invalid
  • Document is invalid
I'd thought pdf files were OK thouhg from the help.
Is there something else I am missing?
A file size limit perhaps?
The file I have is just over 1MB so not huge.
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Dave Hammal

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Posted 2 years ago

  • 1
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Sarah, Admin

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can you email the doc to support@clubbuzz.co.uk and we can see if there is an issue
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Dave Hammal

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Thanks Sarah,
Have just sent one over.  Have tried even smaller files today, but always the same issue...